Rated 4.0 out of 5 by 156
Rated 3.0 out of 5.0 Great service, a bit meh
My stay at the Holiday Inn Express at Pismo Beach wasn't that bad. There were a few rough edges, such as the top of my bedframe not being dusted at all, Wi-Fi being very slow and choppy, and the ice machine being out of order. All little things that could easily be resolved, but not exactly the end of the world. At the end, I was very satisfied with the price adjustment. The customer service here was golden, so that's the most important thing. I'd recommend this hotel overall - staying here on a Saturday night may have been the reason for all the issues I had.
December 18, 2014
Rated 5.0 out of 5.0 by TrailBoss14 Comfortable Stay
Nice welcoming staff at registration. Comfortable room. Small refrigerator is a plus. The bed is firm with firm and soft pillows. The room smells nice when entering.
December 17, 2014
Rated 2.0 out of 5.0 by LNelson1577 Below Standard Holiday Inn Express
First, let me say that the staff at this HIE were excellent. They were very friendly and responsive.
Bathroom floods because shower curtain doesn't reach tub.
Bed is very uncomfortable.
Water smells like mold.
Breakfast food is below average HIE.
December 16, 2014
Rated 2.0 out of 5.0 by Rbros Needs Renovation
The staff at this hotel is great. But the hotel is in dire need of renovation. Curtains are falling down, faucets falling apart, this last time I had a room with a ottoman and table but no chair.
The room before this only had sheets for curtains, which I went back to the front desk requested another room. Hotel has an old paint smell also.
All this and I still like this place. The location is perfect and again the staff is great.
December 15, 2014
Rated 5.0 out of 5.0 by KellyO Great staff
The staff at this hotel are awesome. Johnny at the front desk was wonderful. He was friendly, attentive and provided great customer service.
December 3, 2014
Rated 4.0 out of 5.0 by ThorLoki Great Place to stay!
Great place to stay in the Grover/Pismo Beach area!
December 1, 2014
Rated 5.0 out of 5.0 by Cjtoll Bed comfortable, desk very friendly
Worked out well close to highway breakfast good
November 24, 2014
Rated 5.0 out of 5.0 by Ronk9 A convenient and comfortable hotel.
This is our first choice of hotels in the Pismo Beach area, it is centrally located for what we do and is clean and comfortable with friendly and helpful staff. We had a couple of small problems with our room, which were handled quickly.
November 16, 2014