Rated 3.7 out of 5 by 52
Rated 5.0 out of 5.0 by rachelp225 Wonderful Stay
Pulled off highway after a long drive and found this hotel to be exceptionally comfortable and convienent. The staff was quite welcoming and made me feel at home.
November 25, 2013
Rated 5.0 out of 5.0 by ltsam18 Great room,excellent breakfast
spacious room,excellent breakfast,great staff, clean room,great area
November 21, 2013
Rated 1.0 out of 5.0 by jtstamps Everything is CHEAP!!
I never do surveys or write reviews, but felt the need to let people know their money would be wasted at this hotel.
The staff appears to be poorly paid, as they are apathetic at all times. The cleaning staff does a poor job, often forgetting to replace the cups and ice bag. The breakfast never changes - period. Like bacon? Too bad, no bacon - period.
Towels are thin, and worn. Some are stained.
Most IHG hotels put out a variety of cookies Monday-Thursday. I never saw anything but oatmeal raisin cookies - every day.
Every mattress in the hotel is wrapped with some sort of rubber sleeve, not just a mattress pad that you could take off if you wanted to. It makes a crunchy/squeaky noise every time you move and makes you sweat where ever you make contact with it, even if the room temperature is cool.
The "business center" is one computer sitting on a table in the breakfast area.
The fitness center has three aerobic machines and one weight machine. You can do squats and bench, that's it. No dumbells. There is a water dispenser, but no cups.
Even the toilet paper and tissues in the room are the lowest quality.
The cable TV is awful. Most channels are formatted for 16:9 ratio but are broadcast in 4:3, cutting off the sides of the video.
The internet is not usable. No problem connecting, but speed was so slow that it was better for me to use a Sprint mobile hotspot at 3G speed.
All hallways looked like they could use a carpet cleaning.
November 17, 2013