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Rated 3.9 out of 5 by 145 reviewers.
Rated 3.0 out of 5.0 by not a good experience The ceiling was falling down. The back of the toilet was dirty and disgusting. Door didn't lock. Hot water went from hot to cold in a matter of few seconds. We were told that someone from the hotel would call us regarding the issues. As of this review no one has called. November 16, 2014
Rated 4.0 out of 5.0 by Old reliable. Good hotel, clean,nice breakfast, easy access from I-65. Staff very well trained and responsive to all requests and comments. Only negative for us was the lighting was to dim for our taste. I guess there is a cost to energy efficiency and old age. PS to fellow travelers, if you find something wrong in the room please report it so it will be fixed when the next person gets there. Thanks. November 13, 2014
Rated 5.0 out of 5.0 by An overall good stay This particular Holiday Inn was a cut above most other Holiday Inns I have stayed at. November 13, 2014
Rated 3.0 out of 5.0 by Not impressed Bed was uncomfortable, bathroom wall by door had something stuck to the wall, trash or something? Was never cleaned during the monday thru friday that I was there,disgusting! The second floor I was on smelled like a electrical fire, wifi got shut down one night for an hour and was not that good when it was working. November 11, 2014
Rated 5.0 out of 5.0 by Excellent Choice for Price I was a Rewards Member with another national chain but I choose to try Holiday Inn Express after below average breakfast, lack of attention to room, and mediocre service. I am very glad I made the switch. The price for the room was pretty much the same as the other chain but the quality of service, cleanliness of room, and the amenities are a level above what I got use to. November 11, 2014
Rated 2.0 out of 5.0 by run down hotel in need of repair, better management The first thing I noticed when I got to my room was that there was no alarm clock in it. First HIE I have stayed in that didn't have a clock on one of the tables next to the bed. If I complained about it, the staff would have stolen one from another room.. When I got up the first morning, I discovered the coffee maker in the room was made up from parts from at least two different coffee makers. They don't fit together correctly, but I was able to make some coffee. Now it was time for a shower. The spigot in the shower is broken. It is stuck so that the shower is always on. Also the drain plug was missing. You can see that one of the shelves in the shower had been torn out and never repaired.. Now it was time for breakfast. There was a sign on the juice machine informing me that it was broken. The food was your standard HIE fair. no better, no worse. I was going to tell staff about the shower in the morning.but there was nobody around. Informed the staff upon my return the second day about the broken shower. The next day I could tell that maintenance had paid a visit. They had dropped a different sized drain plug into the drain, which wasn't screwed in because it didn't fit. Wrong size. The spigot was still broken. The only positive thing I can say about this hotel that it has a great restaurant located across the street. November 6, 2014
Rated 5.0 out of 5.0 by Only place to stay If you travel anywhere in the U, the only place to stay is at a Holiday Inn Express. I stayed at the one in Louisville South and it was everything I have come to expect from Holiday Inn. You will not be disappointed if you stay there. November 4, 2014
Rated 5.0 out of 5.0 by Dealt well with a Youth Conference stay The staff was wonderful when they were booked full with teenagers. November 3, 2014
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