Rated 4.2 out of 5 by 46
Rated 5.0 out of 5.0 by shoppingfool Fully rested
After a full day of shopping we had a very enjoyable stay. The room was clean, the beds comfortable, and we left fully rested ready for another day of shopping at the legends. I would recommend the Holiday Express to anyone.
November 28, 2013
Rated 5.0 out of 5.0 by BigA Good stay in KC
When the wife & I and my sister and her husband decided to come into KC for a trip to the New Dinner Theatre and a day of early Christmas shopping, we chose to stay with Village West HIE as we have stayed there before. We were certainly not disappointed with our stay. The rooms were clean and well appointed and the front desk treated us as expected upon our arrival. When we came down to breakfast the next morning, the eggs were almost gone, but the lady in charge of the breakfast room quickly got some more prepared and even brought a plate full to our table. THANK YOU HIE Village West for an enjoyable experience once again! I'm sure we'll be back!!
November 21, 2013
Rated 5.0 out of 5.0 by Holly77 Breakfast Staff are OUTSTANDING
The two ladies who work to prepare the daily breakfast are the most professional and hard working employees I have ever had the opportunity to meet while at any Holiday Inn Express Hotels. They were on task and on time in preparing the morning meal, and in all the instancse last week that I can recall, they were ahead of schedule. The food was piping hot, fresh, and their courtesy is unmatched and is outstanding in every way. They were a joy to be around every morning, and that speaks tons about the importance of customer service and good relations for your hotel. I would like to ask you to please consider awarding these two fine ladies with a spot CASH incentive award for their hard work. They deserve that and more!!! I have no clue what you pay them, but it is not enough for the level of dedication and hard work they put into their important roles and job at your hotel.
November 19, 2013