Rated 4.0 out of 5 by 131
Rated 4.0 out of 5.0 by Fitmom52 Very friendly
Loved the hotel and thr proximity to our daughter starting college. We were upgraded to a jr suite, however, there was a major drawback to that. Our wall shared the wall with the elevator so all night we heard the elevator, as well as an army marching above us.
Even with earplugs the elevator was audible! The room itself was very comfortable. We will definitely stay there again just on the top floor away from the elevator!!
August 25, 2014
Rated 5.0 out of 5.0 by DocKnowledge Greeat nights sleep
Here for business, about the 20th time here. Convenient to the whole Monterrey area and good value. Always clean rooms and quiet.
August 24, 2014
Rated 4.0 out of 5.0 by Stevepup Friendly staff and generally nice hotel
When I first pulled into the parking lot, I was a bit concerned because much of the decorative ironwork fencing around the parking lot area was rusted away and there were several sharp edges present. I realize this is a seaside location with salty air, but it is a bit off-putting to see that.
I was greeted very nicely on arrival and the clerk checking me in was very friendly and made sure I knew everything I needed to know about the hotel, services, and the area.
The general condition inside was good, but the one elevator was clunky and jerky, slightly upsetting the people who were travelling with me. Also, in the morning, the one elevator was often crowded full of the housekeeping staff.
Our guestroom was clean and comfortable. We were not aware that the a/c unit was not on when we went to sleep and woke up in the middle of the night with a very hot room. I turned it on and adjusted the thermostat and the rest of the night was quite comfortable.
The breakfast was very nice, with a good variety of items to pick from. The staff was a little slow at restocking items that ran out and in busing tables, but overall, breakfast was a very good experience.
Overall, the stay was very good and I would recommend it to friends and family if they are travelling to the area.
August 21, 2014