Rated 4.3 out of 5 by 70
Rated 5.0 out of 5.0 by spindog Super Duper
Excellent hotel even though it is being renovated.
Extremely friendly and helpful staff.
Stopped for one night and enjoyed it so much that stayed for another. Will definitely return here
Love the evening cookies.
September 3, 2014
Rated 5.0 out of 5.0 by RC81 Great Staff
I have been to a few places but this Holiday Inn Express will last a long time. The hotel was obviously under renovations but it did not affect the presentation of a nice hotel. The room was spacious enough for a four member family. The beds were comfortable. All of us woke up feeling great. The bathrooms are great and with good water temp and pressure we were able to enjoy a nice invigorating shower.
The best part of the hotel is the staff. They were incredible. The managers on duty spoke to the guests in the breakfast area and really had genuine conversation. That does not happen often. All the staff was very pleasant and friendly. That alone made our trip. The amenities were great as well. A pool big enough for a 3 and 4 year old to enjoy is always a plus.
Whenever I am in that part of Michigan again, I will be staying there.
August 23, 2014
Rated 5.0 out of 5.0 by Beth N, Excellent Staff and accomodations
The Staff at HIE in Marshall, MI was very courteous and professional and very accommodating to their guests. I will definitely be staying there again!
August 21, 2014