Rated 4.4 out of 5 by 308
Rated 4.0 out of 5.0 by ckdmay Snacks at checkin
The food offered at check in worried me because it was Chicken Salad and Tuna Salad with small buns. Neither spreads were on ice therefore I did not eat anything.
June 26, 2015
Rated 5.0 out of 5.0 by Randy1957 wonderful service
will recommend to others, very friendly staff, clean rooms, great breakfast.
June 25, 2015
Rated 1.0 out of 5.0 by JimSt.Louis Rooms smelled
I stay at a lot of HIE. They are generally consistently clean and friendly. Stayed at over 50 this year so far. I was disappointed in this one. The first room reeked of mildew. The lady at the front desk was polite and changed me to another on the same floor (3). I am reviewing this from the second room which smells like cigarette smoke. I tried to call on the phone by bed. It is not working and obviously broken. I called the desk from the other phone and told her it smells like smoke and I was not requesting another change but wanted to make her aware of it. She did not offer to move me and thanked me for pointing it out. Just walked in the bathroom and there is a hand towel hanging over the shower curtain bar like someone had just used it. Rest of the towels and restroom was ok. So... Not sure what that is about...
I find it hard to believe the housekeeping staff could not have been aware of both rooms smelling.
Also on check-in Platinum membership was not acknowledged. i will stay somewhere else when in the area next time.
June 24, 2015
Rated 5.0 out of 5.0 by susie1964 Trip for son's birthday/relocation
Hotel staff was great, location also. Willing to assist with any needs. Beds/pillows made you feel at home.
June 24, 2015
Rated 5.0 out of 5.0 by ganoja En route overnight stop
This was a nice place for us to stop as an overnight stop to break up a long trip.
June 23, 2015
Rated 3.0 out of 5.0 by JHSE Not the worst place I have stayed
The hotel was easy enough to find, but the entrance from the highway is not easily identifiable.
This hotel provides the basics, the Staff was friendly and the breakfast was good,
However, having retired from the military after 22 years, this hotel reminded me of a renovated barracks. I felt somewhat claustrophobic in the hallways and the breakfast area was obviously not large enough to accomodate more than a eight or nine guests comfortably which added to the sense of being in an old military "mess hall"
June 22, 2015
Rated 5.0 out of 5.0 by chuckie3 Nice place to sray
Very nice, and the room was very clean. Only complaint was room size. The room was a little small. It would be uncomfortable for families.
June 22, 2015
Rated 5.0 out of 5.0 by JJJJSWANK decent
i felt like the front staff did not really care that we checked in, she acted as if we were a pain to her.
June 19, 2015