Rated 4.1 out of 5 by 30
Rated 4.0 out of 5.0 by ClayPA Nice hotel
The hotel is very busy and the staff has been gracious and professional.
I stayed in room 205 in a double-double and the bed was so uncomfortable. The carpets are in need of a major cleaning if not replacement but because of a work assignment I have to stay at this property.
November 13, 2013
Rated 2.0 out of 5.0 by Darling66 Won't go back there, cigarette smellt rm bad maintance service
The atmosphere at particular hotel always seems to have rough necks or construction wrkr looking men there who rudely grope over girls. We are platinum members. We were not acknowledged upon chk in. We asked for an upgrade wen we got there but they gave the one upgrade left to a couple that came with us (who were not priority members) because there room smelled horribly like cigarette smoke knowing we were coming in as well. Our shower/tub water wouldn't go down. We called to get it repaired. We left to get items for the party (costume jewelry etc) they never came. Thought we were gonna rest a few hrs before party. But had to move rooms. Cuz maintenance guy never fixed the clogged tub. I will not go there again.
November 7, 2013
Rated 5.0 out of 5.0 by Tocahia Ontario Express
As always this location is great. From being welcomed as a gold member, quick check in to the welcome gift. Staff is wonderful. One small issue was the at breakfast the staff brought rolls that was still cold. I don't know if she didn't warm them in the oven first or maybe didn't warm them long enough. The center was cold and hard. She might have thought she they were warmed up. Always look forward to staying at this location.
Was accommendated for a late check out. Thank you for that.
November 3, 2013
Rated 5.0 out of 5.0 by VWRWC1022 Great staff
Staff was very friendly and helpful. The mid day manager, Rich, was extremely helpful and pleasant. He was assisting a large group at the time of my check in and he didn't miss a beat. Morning breakfast bar staff was very attentive and pleasant as well.
October 31, 2013
Rated 5.0 out of 5.0 by Charm42 Very nice experience
We really enjoyed the comfort of the bed and having both firm and soft pillows. The staff was very friendly and helpful at all times. Thank you for a wonderful stay.
October 28, 2013
Rated 2.0 out of 5.0 by Tony4052 Service makes or breaks a brand.
I must have caught this location on an off day. Have stayed here before and the service was very good from checkin to check out. This time it was very spotty. It is not that hard to smile and greet a customer regardless of loyalty status.
Facility and room were all good quality and what I've come to expect from any Holiday Inn. I also expect friendly staff during our short inneractions at Check-in, breakfast and check out.
I've stayed here before and only on this visit did I feel I overpayed because of poor service. I will stay again as this may have very well been one of those days for them.
October 28, 2013
Rated 4.0 out of 5.0 by Sheiekdidisbshqjsuensidnd A Good stay at a decent location
This is not a long or complex review. Everything was adequate or better; no need to over-complicate that. There was an event that forced my crew to park a couple blocks away one evening. Otherwise, I would likely stay again.
October 10, 2013
Rated 5.0 out of 5.0 by SanDiegoDave Great staff. Friendly and personable
Each time I stay at this property, the employee staff are superb. They recognize me and treat me as a valued client. Nice to have folks treat you as you would like to be treated. Great job!!!
Close to the airport and freeways!!
October 9, 2013