Rated 4.0 out of 5 by 65
Rated 4.0 out of 5.0 by Wog62 OntarioVisitAug14
Staff was great, the carpet and couch in the room were dirty, the carpet had many stains.
August 27, 2014
Rated 5.0 out of 5.0 by Debers17 Great Stay
Stayed one night for a festival we were attending in Chino. Hotel was very clean and quiet. Beds are stated to be pillow top mattresses, but I did not feel this was the case as they were still very firm and pillow top mattresses are much softer. Still comfortable enough for our one night stay. Grabbed breakfast at 8:30, 1 hour before it was supposed to end and many choices were empty. Staff did OK job of replenishing, but had to ask for many items to be replenished and staff took time to do so. Was looking forward to the delicious bacon I've read about on so many reviews, but there was none to be found. Breakfast was adequate for our needs and what was consumed was tasty. Overall we had a comfortable stay and hotel was enough for our needs.
August 27, 2014
Rated 4.0 out of 5.0 by jim0426 Good hotel
Staff very friendly, helpful & nice hotel clean and safe
August 24, 2014
Rated 5.0 out of 5.0 by The Real Boss Very Nice.
Facility is conveniently located for early morning fights. Staff is very frinedly and helpful.
August 21, 2014
Rated 4.0 out of 5.0 by emergency stay nice and comfy
this hotel i will definite recommend, staff helpful and friendly, prompt attentions, breakfast was good, pool clean, rooms clean, will definite stay again in this hotel
August 20, 2014
Rated 3.0 out of 5.0 by Steven B Over Priced Hotel
For sleeping I suggest you find a cheeper hotel. If your doing business and company is paying then its OK
August 18, 2014
Rated 1.0 out of 5.0 by lsykes1965 Poor service and not clean
We have stayed here twice in the, last year. The first time they had an event that guests were up till 3:00am, we called security twice and no response. This last weekend there was a little league base team that won their game staying at the hotel. The parents were up in the breakfast area till 2:00am, the kids were in the pool till midnight. They had some sort of food fight in the elevator, the floor and walls were covered till morning. Food, crumbs chips all in the entrance way. In the morning we go down stairs for breakfast. Non food, asked the lady in the kitchen, can we get, eggs,, gravy, rolls, milk. Really.... we are rewards members, we were not greeted as such. We always stay at a holiday express but never this one again, sorry buts it's bad and I normally do not write reviews. .
August 13, 2014
Rated 5.0 out of 5.0 by Pacifica American Great Customer Service
The staff of this property are top notch. We had a very large group (baseball team) recently stay here and the Hotel staff was Fantastic!!! Monique was great in setting up the group with rooms and rates. Bree and everyone else working the front desk were patient, enthusiastic, and accommodating. I have never stayed at a hotel that was more accommodating to a group this size. The GM of this hotel should be very proud of their staff!!! Thanks guys for making our stay so great!!
August 13, 2014