Rated 4.1 out of 5 by 69
Rated 5.0 out of 5.0 by Bluevett94 The best staff around
I am a returning customer. I arrived late to the airport and could not obtain a retail car. Jose at the front desk went out of his way to get me a taxi. The next day the shuttle took me back to the airport to get my car rental. I stayed at this hotel before because of the staff. I've stayed at many hotels. The staff at this hotel is best.
September 8, 2014
Rated 5.0 out of 5.0 by IndySteve Friendly staff and late location
I was a late arrival into the Ontario (CA) airport and this hotel was perfect. It's on the same road as the central rental car pick-up. Even with the late arrival time, the front dest staff was extremely friendly. A property consistent with the HI Express brand is what I'm looking for and this Ontario Airport property met that perfectly. I'd definitely stay again.
September 7, 2014
Rated 4.0 out of 5.0 by spacemu convenient location
Overall a good experience. Staff was attentive, friendly and helpful.
September 5, 2014
Rated 5.0 out of 5.0 by caligirl2014 Loved it!!
My stay was very comfortable and relaxing. The location is great and I would definitely stay here again!
September 2, 2014
Rated 4.0 out of 5.0 by Wog62 OntarioVisitAug14
Staff was great, the carpet and couch in the room were dirty, the carpet had many stains.
August 27, 2014
Rated 5.0 out of 5.0 by Debers17 Great Stay
Stayed one night for a festival we were attending in Chino. Hotel was very clean and quiet. Beds are stated to be pillow top mattresses, but I did not feel this was the case as they were still very firm and pillow top mattresses are much softer. Still comfortable enough for our one night stay. Grabbed breakfast at 8:30, 1 hour before it was supposed to end and many choices were empty. Staff did OK job of replenishing, but had to ask for many items to be replenished and staff took time to do so. Was looking forward to the delicious bacon I've read about on so many reviews, but there was none to be found. Breakfast was adequate for our needs and what was consumed was tasty. Overall we had a comfortable stay and hotel was enough for our needs.
August 27, 2014
Rated 4.0 out of 5.0 by jim0426 Good hotel
Staff very friendly, helpful & nice hotel clean and safe
August 24, 2014
Rated 5.0 out of 5.0 by The Real Boss Very Nice.
Facility is conveniently located for early morning fights. Staff is very frinedly and helpful.
August 21, 2014