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Rated 4.2 out of 5 by 251 reviewers.
Rated 4.0 out of 5.0 by Downtown Air Cond did not quite keep up due to the extreme heat wave that we were having, although nice hotel and I would stay there again. Love being able to walk down to the water, to eat and see the sites. Elevators are a little slow and no A/C in them. Parking structure is tight, although very do able.. September 8, 2014
Rated 5.0 out of 5.0 by Great Stay As Usual Great location close to the GasLamp District and easy walk most anywhere downtown. Great Stay with IHG Hotels as usual. Managers reception each evening was a nice treat. September 8, 2014
Rated 4.0 out of 5.0 by Excellent Customer Service Although I thought that the parking was a bit of a pain, and the rooms were all standard size with no way of accommodating a family of 5 was inconvenient. I was blown away by the Excellent customer service and attention to detail. The free breakfast was a GREAT touch. I would for sure recommend this property. I would love to stay here again hopefully by the time we come back there will be some type of resolve to accommodate a family of 5. September 7, 2014
Rated 5.0 out of 5.0 by Comfortable stay, great service, Very comfortable room and excellent breakfast, very attentive personnel, always avalible for my needs September 6, 2014
Rated 5.0 out of 5.0 by Super Courteous Staff/Great Location Hotel appears a little older, but the design of the building is really unique and everything is very clean and redone. But the people/staff made this a fantastic stay! They are friendly and helpful and accommodated a bunch of my requests without any hesitation, like late check-out so I could camp until going to the airport. Neighborhood is really neat, great little restaurant just across the street. This was a great setup/value for my business trip: great people, great neighborhood, close to work and airport...doesn't get much more convenient! September 5, 2014
Rated 5.0 out of 5.0 by Downtown San Diego Outstanding staff. They were professional and took care of my needs. The elevators could be updated as they were very slow. The breakfast was very good. the rooms were immaculate! September 4, 2014
Rated 2.0 out of 5.0 by Not a great experience at Holiday Inn Express I stayed at the Holiday Inn Express (downtown San Diego) for 2 nights (august 30 and August 31 2014). Though the location of your hotel is perfect (very close to gaslamp), i expected better quality rooms from the Holiday Inn brand. Here's a list: 1. The carpet was in a VERY BAD CONDITION that I couldn't get myself to step on it barefoot. 2. The bathroom - It was SUPER TINY that chances your stuff will fall off from the sink into the toilet are quite high 3. The toilet - the flush was so strangely powerful that it actually used to spit water out of it and get the toilet seat all wet All in all a very disappointing experience and I may not pick Holiday Inn Express in future. Devika September 4, 2014
Rated 5.0 out of 5.0 by Top-notch staff I thoroughly enjoyed my stay at the Holiday Inn Express Downtown San Diego. The staff was super friendly, and I was impressed that they often acknowledged me as an IHG Rewards member. The breakfast bar was excellent, the beds were comfortable, and rooms were clean. I enjoyed using the pool, and the view of the city was breathtaking. I will definitely consider staying at this hotel again if I am in the area. September 3, 2014
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