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Rated 4.3 out of 5 by 316 reviewers.
Rated 5.0 out of 5.0 by Good value for location Good value for the location to downtown. Facility is a bit old, although has been updated to modern standards. November 21, 2014
Rated 5.0 out of 5.0 by Staff are exceptional This hotel is clean and comfortable. Breakfast is great. Free shuttle service to local attractions. The rate seemed a little high but it is in a large city. We really enjoyed our stay. What was absolutely outstanding was the staff! Everyone we talked to (and that was several) were so very friendly and helpful. Nothing seemed to be too much trouble for them. They went out of their way to give us information and help. They really should be commended for outstanding service. I can see why they are in the hospitality industry. I would certainly recommend this hotel and would come back again. November 19, 2014
Rated 5.0 out of 5.0 by Great service I made a last minute reservation and everything went smoothly. I thoroughly enjoyed my experience. November 17, 2014
Rated 5.0 out of 5.0 by Great stay The stay at San Diego Downtown Holiday Inn Express was very enjoyable. The service, rooms and location are great, I definitely recommend this hotel! November 16, 2014
Rated 5.0 out of 5.0 by Excellent experience at San Diego HIE Had an excellent 3 day stay at the hotel. Everyone was friendly and recognized my status at breakfast each morning. The room and rest of hotel was well kept. Will definitely stay there again. November 12, 2014
Rated 4.0 out of 5.0 by Good stay Good stay great staff good value...drive slow and careful in the garage it's difficult...all in all would strongly recommend...a bit noisy outside sometimes but that's the neighborhood not the hotel... November 11, 2014
Rated 5.0 out of 5.0 by Outstanding staff, great location Spent six nights here during recent trip to California. Excellent staff, very helpful and responsive to my needs. Happy hour on Sunday to Thursday nights is a brilliant idea. Loved the iced lemonade and water at reception. Breakfast is standard. Did feel a bit 'plasticky' sorry. Only issue was the renovation work currently underway, but the plus side is that dated rooms will be updated. Hope bathrooms get increased in size and that the creaking and slow lifts are improved as part of this activity. Overall a brilliant stay. November 11, 2014
Rated 5.0 out of 5.0 by Nice Suite and comfortable bed!! The manager took the time to explain everything the hotel had to offer, he made sure my dry cleaning was done on time and even provided me with some vouchers for a great Italian place across the street to eat at!! Room was large and bed was incredibly comfortable. If I had to pick one thing that I didn't like, it would have to be that the wireless was slow during my stay. It worked fine, just a bit slow. Then again, the hotel was booked, so lots of people using bandwidth!! Great stay and will stay again when I return to beautiful San Diego! November 11, 2014
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