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Rated 4.2 out of 5 by 289 reviewers.
Rated 5.0 out of 5.0 by nothing was too much trouble Just recently stayed at this hotel and was really pleased. Nothing was too much trouble for the helpful and polite staff. The room was lovely roomy and clean. Only negative was the close proximity of the toilet to the basin to the bath being all very snug. Breakfast was fine but being from the UK i didn't like the smoked bacon but I agree this is picky. Great staff and stay overall and would recommend to anyone October 15, 2014
Rated 5.0 out of 5.0 by Great room but AC was not too great We stayed overnight at the this hotel to celebrate my brother and I's birthday. What attracted me this property was that it had a shuttle bus (my mother and I did not want to inconvenience my brother as our flight was leaving the next at 6am) and that it was close to a lot of the attractions in San Diego. Unfortunately, the shuttle but does not start until 5:30am. Also the room was very nice but the AC unit was parallel to the second bed in our room which, even though the AC was at full blast, you would not notice a change in temperature as the second bed received most of the cost air and it was blocking the air flow into the rest of the room. It became a little bit stuff at night. October 13, 2014
Rated 4.0 out of 5.0 by Central location, near to everything Good location, rooms a bit tired Need remodelling. Bathroom small and cramped. Staff great. October 13, 2014
Rated 5.0 out of 5.0 by service and happy hour The staff was very friendly and having the happy hour was great. Was not able to use breakfast due to early flight, but getting a little bag of goodies was great October 13, 2014
Rated 5.0 out of 5.0 by great service Arrivnig after midnight, everything was ready we were checked in quickly and able to get to bed to sleep after a long (16hr) travel day October 13, 2014
Rated 4.0 out of 5.0 by Kid friendly and good staff service This was our first visit to San Diego and the staff were very helpful and courteous throughout. Our small children were made to feel welcome and we were able to relax while we stayed in the hotel. My wife forgot her phone charger after checkout but after a telephone call the staff mailed the charger to us without delay. I would stay here again! October 13, 2014
Rated 5.0 out of 5.0 by Great Hotel Great place to stay in SD! Was attending a conference at a hotel about a mile away that charged twice as much. Rate was reasonable and breakfast was well-stocked. Internet quality was good. Bathrooms are a little small and the parking garage will test your driving skills. The only minor issue was I could not get the room as cold as I liked (68). October 12, 2014
Rated 5.0 out of 5.0 by Great Stay! Overall experience was great. In spite of our Platinum Member status, the hotel was booked up and we had to wait 3 hours for our room to be ready. I had booked an executive room, but was told when we arrived that we were booked in a standard room. (My online booking shows executive.) However, they did upgrade us to an executive room that was very pleasant and better than any executive room we've stayed in. My only negative observation is the cost of parking. $16 per day seems high, but we've never stayed in downtown San Diego, so maybe that's standard. The ******** Resort we stayed at earlier in the week for our conference (we extended our stay an extra day and moved to this Holiday Inn) was $5 per day for parking. When I booked originally, I asked about the location and walking distance. I was assured everything was very close and in walking distance as we were giving up our rental car to avoid the parking fee. Ummm, not THAT close. They do provide a shuttle service, however, so it is very doable. October 10, 2014
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