Rated 4.1 out of 5 by 68
Rated 4.0 out of 5.0 by Native San Diegan What you'd expect from Holiday Inn
This place is comfortable and easy to access right off the freeway. Parking is a bit of a premium with another hotel directly adjacent and a restaurant across the parking lot. Overall a good place to stay.
August 12, 2014
Rated 4.0 out of 5.0 by Gena99 Great location and nice stay
Conveniently located on I-15, clean room and good breakfast.
August 11, 2014
Rated 3.0 out of 5.0 by JoeG1972 Central location away from San Diego with short transit.
This Holiday Inn Express was not in the top 50% of the Holiday Inn Express locations I have stayed at. The room was minimally cleaned...required vacuuming, dusting, one sheet had makeup stains, one comforter had a shoe print on it, 2 of 8 pillow cases had stains. Housekeeping fixed all of the issues but there is definitely a lack of quality assurance that rooms are clean prior to issuing. Strongly recommend that the head of housekeeping inspect rooms prior to releasing them to the front desk to issue out.
The front Desk did not recognize me as a Platinum Member nor offer me a complimentary snack or points in lieu of the snack. Every Holiday Inn Express I have stayed in the last month has…5 of them. This is very bad business to treat and guest but especially a Platinum Member...IHG does not run this way!
Parking is horrible on the weekend. Nothing more needs to be said.
On a positive note, the breakfast was hot and delicious each morning.
August 7, 2014
Rated 2.0 out of 5.0 by dtye90 Does this hotel have maids?
After my first night I left, and came back to an unmade bed, and a toweless bathroom. This was after I drove around the parking lot for 10 minutes looking for a parking spot, and I ended up parking at the nearby Denny's. I tried to look up local restaurant, and I couldn't because the wifi was so slow I couldn't even look up yelp reviews. I thought the internet might be better in the business center, but the internet was rubbish there as well. The next day I came back to another toweless bathroom. The beds were not very comfortable I had to go down to the lobby to buy nyquil to put me to sleep. It was very convenient to be able to buy nyquil or advil, and snacks in the lobby. Another bright spot was the breakfast. It was fresh, and well stocked.
August 7, 2014
Rated 2.0 out of 5.0 by Softball dad12 Poor accomodations
Poor Parking, cleaning service not consistent. Hallways are noisy due to equipment issues. Shared amenities with neighboring hotel.. Bad concept. Internet was not usable.
August 6, 2014
Rated 2.0 out of 5.0 by z3sfm Would not recommend
Just not up to standard value of Holiday Inn Express. Rate was WAY to high.
August 1, 2014
Rated 4.0 out of 5.0 by Yoshi77 Enjoyable Stay
The staff was friendly, room was clean and well maintained. The bed was pretty comfortable, it's always hard for me to sleep in a different place/bed. The internet/WIFI was horribly SLOW and unusable at many times. The free breakfast was blah. Scrabbled eggs would be much better then the horrible egg and cheese omelet thingy they served. All in all we would stay here again. Price was fair during a big event going on in Downtown SD.
August 1, 2014
Rated 5.0 out of 5.0 by MikeG77 Great place to stay!
Great staff and great rooms. Breakfast was very good too.
July 28, 2014