Rated 4.1 out of 5 by 278
Rated 5.0 out of 5.0 by KenW62 St. Ignace, MI
Great and friendly staff. Plenty of rooms and CLEAN. Right on the lake overlooking to Mackinac Island. Easy access from interstate.
July 23, 2015
Rated 5.0 out of 5.0 by shatif Perfect
The staff was very helpful. They also provided coupons and helped find local activities.
July 23, 2015
Rated 3.0 out of 5.0 by bhartmich Nice view from room; bad breakfast experience
This was our second stay here. Although the rooms are nice, the breakfast was very poorly managed. The selections were not good -- fake scrambled eggs do not taste good. The sausage selections were cold. Cereal selections were geared to kids. The hard boiled eggs were not available supposedly due to an egg shortage (not true since the next HI Express we stayed in had them).
My wife likes protein in the morning but there was no peanut butter as there usually is. The excuse this time was that it was recalled, although again the next HI Express had peanut butter. The tables are too close together and too close to the service line. All in all, really not good.
A couple of other comments -- the ice machine is not convenient for guests on other floors other than the main floor. Also, we knew it was fish fly season, but it was not pleasant to have several in our room. There were assorted other bugs killed on the walls as well.
To end on a positive note -- the front desk staff was friendly and professional which we appreciate.
July 20, 2015