Rated 4.3 out of 5 by 257
Rated 3.0 out of 5.0 by HARDEV service was ok
it is very far from the city,
Hotel property is alright, bur I like the service provided by the staff.
I was expecting airport shuttle.
June 13, 2015
Rated 4.0 out of 5.0 by Sassaquintraveler Wagner College reunion
Stayed at this location for Wagner College reunion weekend, nice place, kind of in an off the main drag location. Rooms are pretty good, beds comfortable and bathrooms clean. Good and helpful staff, especially Maria, she was awesome!
Only thing was the unusual set up at the location. There is also a Holiday Inn and a third hotel on either side of the Holiday Inn Express and they all share a fairly small parking lot. Both nights, we had to park across the street. Not sure we were supposed to, as there was no guidance anywhere as to the situation. All in all though, a comfortable and reasonably priced hotel.
June 11, 2015
Rated 3.0 out of 5.0 by alba660 Not satisfied with amount of space
room was to small, bed and bathroom only in room just about it. there is a desk and chair but you can not get around unless you tuck in the chair.
June 9, 2015
Rated 5.0 out of 5.0 by KenDog Excellent staff
During our stay there was a large tour group at the hotel. They all seemed to be in the breakfast room at the same time. Diane worked very hard to make sure all the items were available. When we couldn't find seats, Dana opened the conference room for us so we'd ahve a place to sit and enjoy breakfast. Their extra efforts were appreciated.
June 5, 2015
Rated 1.0 out of 5.0 by tturbogator Never Again
I have stayed at this HI since it was opened and it is obviously not being kept up. My dresser drawers were broken and inoperable, bathroom faucet loosed from sink, toiled handle very loose, on the verge of falling off. got into room and temp was 84 degress. Brought these issues to staff and maintenance man came to room and obviously acknowledged these would not be quick fixes and stated he would make sure management was apprised and addressed. I was quite shocked to see my bill was not adjusted nor was I contacted by management. This was my/family 4th stay here and my last. Totally disappointed
June 1, 2015
Rated 5.0 out of 5.0 by ChrisKH Fantastic, comfortable, and relaxing stay!
Everything about this hotel exceeded my expectations. All staff were very friendly, extremely knowledgeable, and very helpful.
Rooms were beautiful, updated, modern, exceptionally clean, and very fresh. Beds where highly comfortable and there were plenty of pillows available for comfort.
The breakfast bar also exceeded my expectations with such a large variety of foods for any kind of diet - including hot eggs and sausage.
Excellent location, great amenities, and fantastic customer service. I highly recommend this hotel!
June 1, 2015
Rated 5.0 out of 5.0 by Monica6281 Close to NYC
This Holiday Inn is ideal for traveling into NYC, there is a shuttle to the Staten Island Ferry, it is located on the west side of the Island, easy to navigate around. The staff and amenities were just awesome. I want to mention names but that would not be appropriate, but I am going to list the initials of the guys and gals who made our stay so pleasant. You know who you are, N, J, C, M, and D. Thanks again and thanks for sharing your city with us. We love a local perspective when we stay away from home. Awesome!!!
May 11, 2015
Rated 5.0 out of 5.0 by Joe at 5Pct great service
My stay was excellent . The staff were helpful . I would recommend Holiday Inn Express to all my friends and family members.
May 10, 2015