Rated 4.2 out of 5 by 150
Rated 5.0 out of 5.0 by Bryan W. Got What I Expected
The room is comfortable and sufficient for my needs, and the staff is very friendly and genuinely pleased to have me as a customer! The beds are more firm than what I'm used to but if you have back problems, they're excellent!
April 29, 2015
Rated 5.0 out of 5.0 by gogee Breakfast
Very ordinary set up, service marginal and provide better choice
April 29, 2015
Rated 4.0 out of 5.0 by youdon'tcare Noise outside of room and breakfast area
I awoken everymorning by noise from another room
water running or shower running.
Usually between 5:30 and 6:00 am.
Also noise could be heard from conversations in
the hall area.
I also found the breakfast area was not continually
maintained by staff personel.
When items ran out their wasn't anyone checking on
As a matter of fact her name was April and from
my vantage point spent most of her time talking with
the front desk employees.
I time her at 25 minutes the first day and about the
same on my second visit.
April 26, 2015
Rated 1.0 out of 5.0 by JHoward Horrible Experience and Dirty Bathrrom
When we first arrived they did not have our reservation even though we had a confirmation number. The shower curtain had brown stains all over it. Couldn't take just a bath because water came out of shower head even when the lever was not pulled for the shower head to be on. A constant noise that sounded like the water in my bathroom was on. I left my iPad and realized it when I got to the airport. I called the hotel the same day and they told me they did not find it. If you stay here make sure you don't leave anything behind because you will not get it back.
April 19, 2015
Rated 4.0 out of 5.0 by Todd453 Great Breakfast
They had a wide range of breakfast foods in the morning. It was really good!
April 15, 2015
Rated 5.0 out of 5.0 by lewisww77 Nice place
Staff is very proffessional, great service! Location is not the best but the staff and facilities makes the stay pleasant.
April 7, 2015
Rated 3.0 out of 5.0 by ULNG We need better IHG properties in Houston
I am a very loyal IHG member and I believe IHG offers one of the best global network of hotels in the world.
However, this facility is a mediocre representation of IHG properties.
1. The pricing for IHG facilities (Holiday Inn Express, Crown Plaza, Crown Plaza Suites, Candlewood Suites, Staybridge Inn) are all over the place. Houston is my home office and I have to say that I have find a good IHG hotel in this market segment yet.
2. This Holiday Inn Express in located conveniently off HWY 59 and quite close to Sugar Land and Stafford. IHG has a sister franchise Staybridge Inn not far from here and both facilities compete on rates.
3. This facility, though suppose to be relatively new is not built to the same standard as other IHG facility. For example, the shower head in my room was broken and the wall finishing is sub-par.
4. No upgrade was offered.
I am looking forward to the HWY 8 & HWY 59 Holiday renovation to be completed. I hope this facility will bring IHG brand back to high standard in the Houston market segment.
April 1, 2015
Rated 5.0 out of 5.0 by pabidog No Surprises
this was my second of three recent stays in this hotel. Again the service and facilities were excellent and what I expect from this location and Holiday Inn Express facilities in general. I would be hard pressed to find anything to complain about and would without reservation recommend this location to anyone.
March 19, 2015