Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Your session has expired. Please sign in to your profile
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.4

based on 1854 reviews
88%
Recommend This Property

Ratings Breakdown

1854reviews

  • 5 Stars
    1271
  • 4 Stars
    306
  • 3 Stars
    110
  • 2 Stars
    92
  • 1 Stars
    75

Outdated hotel

By

May 23, 2023

Nice staff but hotel is outdated and has a cockroach infestation. Will not return.

Read More
Read Less

Beds were comfortable, clean spacious room

By

May 19, 2023

Great hotel, close to Dallas Love Field with 24 hr shuttle service. Clean rooms, comfortable beds, kitchenette. Friendly staff, not noisy even next to elevator.

Read More
Read Less

Sleep with bugs

By

May 19, 2023

All I have to say is bed bugs. Don’t ever stay here! We were there less than 5 minutes…questionable people walking around (no security), weird smells, smoking in our hallway, and bed bugs were crawling on the mattress. We saw them! Gross! We were refunded our night, but we were left with nowhere to stay at night…and a very early flight. Manager never contacted us to apologize or make it right.

Read More
Read Less

Not as good as it has been.

By

May 18, 2023

Fix the weak and saturated bathroom floors that have panels coming up and warped and black mold. Sewer smell in bathroom. You replaced good hotel management with no help people. You have your help and friends living in the hotel. The hotel has installed soap dispenser attached to wall that disabled wheelchair individual can’t use. All the nice amenities like popcorn in the rooms, etc, does not exist anymore. A/C unit won’t work from thermostat.

Read More
Read Less

Nice place

By

May 12, 2023

This is convenient to the hospitals. Showing its age but overall a nice place. Will stay there again as needed for both personal and medical trips. People were very nice. Hope the upgrade the towels, they have been greatly loved and are ready to update.

Read More
Read Less

Park and Fly from Love Field

By

May 11, 2023

Best value for Park and Fly out of Love Field. Staff was great. Huge rooms!

Read More
Read Less

Aged property in need of renovation

By

May 10, 2023

Property is clearly showing its age. Desperately in need of renovation. Room was missing half the items supposed to be in it. (This is an extended stay property after all)

None of staff seemed excited to be there. They weren't rude, just there seemed no motivation. Had cockroaches I'm bathroom. (Have photograph) Staff wasn't even motivated to come examine. It was clear they knew of issue and thus coming to room to notated was too much work.

Read More
Read Less

Ehhh

By

May 06, 2023

The location was convenient and the front desk workers were nice. Other than that, there wasn't much good about the place.

Read More
Read Less

Great service & comfortable beds

By

May 05, 2023

Our stay was great. We were greeted very nicely and our room was clean and comfortable.

Read More
Read Less

Good location

By

May 04, 2023

Room was clean and the staff was very friendly. Only issue was the single room bed was a double and not a Queen size. Plus it had a bad dip in the middle of the bed.

Read More
Read Less

Comfortable beds. Plenty of space. Adequate kitchen facilities.

By

May 04, 2023

The hotel met our needs for a 5 day stay for three family members. The location was convenient. We were able to reduce expenses by utilizing the kitchen facilities. The room fees were reasonable, particularly because the hotel provides a discounted fee to guests affiliated with UT Southwestern Hospital

Read More
Read Less

Terrible Stay

By

May 02, 2023

Was originally scheduled for 2 nights after no towels available and no breakfast available checked out after 1 night.

Read More
Read Less