Rated 4.3 out of 5 by 36
Rated 4.0 out of 5.0 by TulsaRick Nice folks
The staff we interacted with were friendly & professional, especially the 2 shuttle drivers. The WiFi was below par, probably due to the fact we were in a room at the far end of the hotel. We didn't care for the restaurant off property next door but it was the only one within walking distance. We will return to this hotel
February 25, 2014
Rated 4.0 out of 5.0 by Meme0352 Responsive to My Concern - We'll Return
We've stayed here about 4 times over the last 18 months. On our last stay a problem was encountered which I voiced concern about to management upon checkout. The manager phoned me, we discussed, he genuinely "heard me out", and credited the points used to purchase the reward night back to my Priority account. Mistakes can happen in any business. It's the way the issues are dealt with that keeps customers. We will return.
February 16, 2014
Rated 5.0 out of 5.0 by Mylynn As always great service
I enjoy everything about this Candlewood Suite. The staff is always efficient, courteous, and helpful.
February 9, 2014
Rated 5.0 out of 5.0 by TerryB22 Extende stay in Dallas
Our experience in Dallas became much more and much longer, partly because of the extended stay at this hotel. We cannot recommend highly enough this property!
February 3, 2014
Rated 4.0 out of 5.0 by corkysmnan1 Dallas surprise
First time I stay at the hotel, there 12 nights, staff was great, location close to market and hotel was very clean,
Just a real nice experience, I will be back
January 29, 2014
Rated 5.0 out of 5.0 by DramaQueenDee Amazingly Stranded
I love this Candlewood! I stayed there two weeks ago for the first time and it was absolutely phenomenal. The room was great; the staff was informative and very nice for listening to me whine about the terrible weather we were experiencing. I feel in love with the cupboard, it had just about everything which saved me from getting out in that weather.
Initially, I was devastated that my flight was cancelled and all the round upset that I was stuck at a hotel and not with my family, but in the end it worked out for the best and was a pleasant experience. I will definitely stay again.
December 17, 2013
Rated 5.0 out of 5.0 by MrS49 Great Hotel
Accommodations are very nice, quiet, and comfortable. I especially enjoyed the full kitchen, it came in very handy. Staff was professional and pleasant.
December 9, 2013
Rated 5.0 out of 5.0 by Linedancer10 Half home half hotel
As we were travelling for several weeks, it was useful to have our own kitchen facilities and a free self service laundry. We felt it was great value for money and it was more comfortable, in the rooms, than the more expensive hotels we have stayed in on this trip. The staff were all cheerful and helpful.
Only one complaint- we had to wait nearly 2 hours for the shuttle to pick us up one very cold evening. It was a case of miscommunication !
November 26, 2013