Open Gallery
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property
Overall Experience 4.4
88%
Recommend This Property
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Outdated hotel
ByTiara
May 23, 2023
Nice staff but hotel is outdated and has a cockroach infestation. Will not return.
Beds were comfortable, clean spacious room
Bycadk94
May 19, 2023
Great hotel, close to Dallas Love Field with 24 hr shuttle service. Clean rooms, comfortable beds, kitchenette. Friendly staff, not noisy even next to elevator.
Sleep with bugs
ByAggie'99
May 19, 2023
All I have to say is bed bugs. Don’t ever stay here! We were there less than 5 minutes…questionable people walking around (no security), weird smells, smoking in our hallway, and bed bugs were crawling on the mattress. We saw them! Gross! We were refunded our night, but we were left with nowhere to stay at night…and a very early flight. Manager never contacted us to apologize or make it right.
Not as good as it has been.
ByAf007
May 18, 2023
Fix the weak and saturated bathroom floors that have panels coming up and warped and black mold. Sewer smell in bathroom. You replaced good hotel management with no help people. You have your help and friends living in the hotel. The hotel has installed soap dispenser attached to wall that disabled wheelchair individual can’t use. All the nice amenities like popcorn in the rooms, etc, does not exist anymore. A/C unit won’t work from thermostat.
Nice place
ByWombatnow
May 12, 2023
This is convenient to the hospitals. Showing its age but overall a nice place. Will stay there again as needed for both personal and medical trips. People were very nice. Hope the upgrade the towels, they have been greatly loved and are ready to update.
Park and Fly from Love Field
ByMike051467
May 11, 2023
Best value for Park and Fly out of Love Field. Staff was great. Huge rooms!
Aged property in need of renovation
Byundperson
May 10, 2023
Property is clearly showing its age. Desperately in need of renovation. Room was missing half the items supposed to be in it. (This is an extended stay property after all)
None of staff seemed excited to be there. They weren't rude, just there seemed no motivation. Had cockroaches I'm bathroom. (Have photograph) Staff wasn't even motivated to come examine. It was clear they knew of issue and thus coming to room to notated was too much work.
Ehhh
ByZachTHFitness
May 06, 2023
The location was convenient and the front desk workers were nice. Other than that, there wasn't much good about the place.
Great service & comfortable beds
ByErSnz
May 05, 2023
Our stay was great. We were greeted very nicely and our room was clean and comfortable.
Good location
ByMell
May 04, 2023
Room was clean and the staff was very friendly. Only issue was the single room bed was a double and not a Queen size. Plus it had a bad dip in the middle of the bed.
Comfortable beds. Plenty of space. Adequate kitchen facilities.
ByTurtle70
May 04, 2023
The hotel met our needs for a 5 day stay for three family members. The location was convenient. We were able to reduce expenses by utilizing the kitchen facilities. The room fees were reasonable, particularly because the hotel provides a discounted fee to guests affiliated with UT Southwestern Hospital
Terrible Stay
ByArmyguy1985
May 02, 2023
Was originally scheduled for 2 nights after no towels available and no breakfast available checked out after 1 night.