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Candlewood Suites by IHG Heidelberg Homepage
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Guest Services
Dogs are welcome at our hotel
Travel light and fresh with our on-site laundry room
EV charging station for electric vehicles directly at the hotel.
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Candlewood Suites Heidelberg AMENITIES

Hotel Highlights

Comfortable Services for Your Stay

Experience a stay designed entirely around your needs. From flexible services and carefully chosen amenities to a dedicated team ready to assist you at any time – everything is tailored to provide you with comfort and a genuine sense of being welcomed.

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Hotel features

  • Limited housekeeping Limited housekeeping
  • Ev chargers Ev chargers
  • Full kitchen Full kitchen
  • On-site parking (15 EUR / day) On-site parking (15 EUR / day)
  • Pet-friendly (25 EUR / night) Pet-friendly (25 EUR / night)
  • Smoke-free hotel Smoke-free hotel
  • Wi-Fi Wi-Fi
  • Market Market
  • Laundry facilities Laundry facilities
  • Limited housekeeping Limited housekeeping
  • Ev chargers Ev chargers
  • Full kitchen Full kitchen
  • On-site parking (15 EUR / day) On-site parking (15 EUR / day)
  • Pet-friendly (25 EUR / night) Pet-friendly (25 EUR / night)
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At this hotel

Hotel Information

  • Front desk: +49-6221-3924350

  • Reservations: 

  • Email: HDBFW.cws@novum-hospitality.com

  • Check-in: 3:00 PM

  • Check-out: 12:00 PM

  • Late check out available​

  • Minimum check-in age: 18

  • Total floors: 5

  • Total rooms: 61

  • Accessible rooms:  2

  • Languages spoken: German, English
  • Credit cards accepted: American Express, Carte Blanche, Diners Club, Euro Card, JCB, MasterCard, Visa

Accessibility

  • Vanity

  • Public stalls

  • Registration desk

  • Public restrooms

  • Public facilities

  • Elevators are ADA compliant

  • Accessible room details

For your convenience

  • ATM cash machine

  • Restaurant delivery service available

  • Single-use plastic-free hotel

  • Golfplatz Rheintal GmbH & Co. KG
    Located off-site
    Driving range off-site
    Number of holes: 18

    Golfplatz Rheintal offers an inviting 18-hole course alongside a 6-hole short course – perfect for both seasoned players and those looking to sharpen their game in a scenic setting.

    Phone: 49-06202-92094-0
    Email: info@golfplatz-rheintal.de

Parking details

  • on site self parking for 15 EUR, reservation not possible

  • Car parking available

  • Parking available for all hotel customers, guests, visitors

Parking amenities

  • EV charging

Accessibility parking

  • Flat terrain between parking and entrance

  • Curb cuts and street parking wheelchair accessible

  • Number of wheelchair accessible parking spaces: 2

  • Designated accessible parking spaces with posted signs

  • Disabled or accessible parking

  • Ramp access to property

  • Ramp access to hotel bar lounge

  • Parking drop off point adjacent to entrance

Parking facility

  • On-site

  • 17 total parking spaces

EV charging

  • We have two charging spaces for electric vehicle available for our guests.

  • 2 spaces available

Airport shuttle

  • Frankfurt Airport (FRA)
    Shuttle not available

Business services

  • Copying services

  • Fax services

  • Printing services

  • Shipping services

Other services​​​

  • Doctor on call

  • Shoe shine

Housekeeping and laundry​

  • Limited housekeeping

  • Onsite self service laundry

Pet policy

  • We charge a surcharge of EUR 25 per pet per night. Assistance dog is free of charge. Bookings with dog are possible in all room categories.

  • Pet fee per night: 25 EUR

  • Pet weight limit: 25 kilograms

  • 1  pets allowed

  • Pets allowed: Only dogs allowed

Pet policy image

Candlewood Suites Heidelberg pet policy

We charge a surcharge of EUR 25 per pet per night. Assistance dog is free of charge. Bookings with dog are possible in all room categories.
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