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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
66%
Recommend This Property

Overall Experience

3.6

based on 518 reviews
66%
Recommend This Property

Ratings Breakdown

518reviews

  • 5 Stars
    227
  • 4 Stars
    98
  • 3 Stars
    56
  • 2 Stars
    58
  • 1 Stars
    79

Comfortable bed good icemaker

By

September 13, 2023

It was a good stay it has a good refrigerator and a stove and a good sink that has a shredder in it and it has a very clean ice maker built into the refrigerator. And the. Microwave is also good and clean and the shower was good water pressure. It was a good room overall and I would recommend it to anyone.

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Good stop if you have pets

By

September 06, 2023

We stayed for one night on our way south. We were charged more for our pets than was in the booking. That was unhelpful, but everything else was good. We would use this hotel again.

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Pretty old property

By

August 29, 2023

I am sorry...this is not a property that I would even consider. The Wifi did not work. The Iron was rusted and it spoiled my dress shirt. Indifferent check-in staff. Completely worn out property. The only nice thing was a small, cute Dove face soap.

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Nice Place

By

August 24, 2023

Hotel was much nicer than I anticipated. Room had everything needed for a business stay. Small cleanliness issues and check in issues.

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Comfy Bed.

By

August 22, 2023

Used this room as a stop over on my way to Florida. I was pleasantly surprised to find that they had the best bed of the entire 4 hotel trip. Everything else was as expected. Clean, convenient, had everything that would be needed for an extended stay.

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Worth it

By

August 04, 2023

………………………………………………………………………………………………………………………………..

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Dirty

By

August 03, 2023

Bathroom was dirty I had to wipe it down with my personal Lysol wipes. Sheets on bed had black marks on them. There was hair in the bathtub. If it hadn’t been so late when we checked in I would have looked for somewhere else to stay

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Dirty

By

August 02, 2023

club

Killed a cockroach almost as soon as we walked in the room

The bathtub was dirty had hair all in it. I removed hair from the tub and the soap dispenser inside the shower.

Top sheet on bed had a black mark.

If it wasn’t so late when we checked in I would have looked for somewhere else to stay. Would not recommend

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Disappointed

By

August 01, 2023

I have stayed at Candlewood's a lot and in several different states. This Candlewood in Huntersville, NC was the absolute worst stay I've ever had.
Room Keys: I had to change rooms once. I had to go back down to the lobby for 6 new keys while I was there for 3 nights.
Front Desk: I got the feeling that I was a big inconvenience to the staff. No one seemed to care if they helped us.
Rooms: We had a total of 4 rooms for 3 nights each. Every room had a terrible odor with it.

In short, I have stayed at Candlewood and other IHG hotels in the past. This was disappointing to say the least. You guys are better than that.

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Smell like smoke

By

July 31, 2023

The room smelled like smoke. She tried to send me to another room at that smelled like a baby's diaper and smoke.. She said rooms are nonsmoking either people don't listen and they don't deep clean the rooms or was a smoking room at one time they never cleaned it well.

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Convenient to visting area

By

July 11, 2023

This hotel was convenient to visiting the area. Room was fine, but hallways smelled of cigarette smoke. Cost was relatively inexpensive.

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most disgusting hotel stay in my life

By

May 24, 2023

I would avoid going to this hotel at all costs. Better to join homeless people living under the bridge, at least they won't charge you twice for the disgusting and smelly room with cockroaches!

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