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Guest Reviews
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66%
Recommend This Property
Overall Experience 3.6
66%
Recommend This Property
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Comfortable bed good icemaker
ByTaxoman
September 13, 2023
It was a good stay it has a good refrigerator and a stove and a good sink that has a shredder in it and it has a very clean ice maker built into the refrigerator. And the. Microwave is also good and clean and the shower was good water pressure. It was a good room overall and I would recommend it to anyone.
Good stop if you have pets
ByArdith763
September 06, 2023
We stayed for one night on our way south. We were charged more for our pets than was in the booking. That was unhelpful, but everything else was good. We would use this hotel again.
Pretty old property
BySurr
August 29, 2023
I am sorry...this is not a property that I would even consider. The Wifi did not work. The Iron was rusted and it spoiled my dress shirt. Indifferent check-in staff. Completely worn out property. The only nice thing was a small, cute Dove face soap.
Nice Place
ByJpfeiff2
August 24, 2023
Hotel was much nicer than I anticipated. Room had everything needed for a business stay. Small cleanliness issues and check in issues.
Comfy Bed.
Bytherealoldpunker
August 22, 2023
Used this room as a stop over on my way to Florida. I was pleasantly surprised to find that they had the best bed of the entire 4 hotel trip. Everything else was as expected. Clean, convenient, had everything that would be needed for an extended stay.
Worth it
Bypelana23
August 04, 2023
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Dirty
ByEAH831
August 03, 2023
Bathroom was dirty I had to wipe it down with my personal Lysol wipes. Sheets on bed had black marks on them. There was hair in the bathtub. If it hadn’t been so late when we checked in I would have looked for somewhere else to stay
Dirty
ByEAH831
August 02, 2023
Killed a cockroach almost as soon as we walked in the room
The bathtub was dirty had hair all in it. I removed hair from the tub and the soap dispenser inside the shower.
Top sheet on bed had a black mark.
If it wasn’t so late when we checked in I would have looked for somewhere else to stay. Would not recommend
Disappointed
By
August 01, 2023
I have stayed at Candlewood's a lot and in several different states. This Candlewood in Huntersville, NC was the absolute worst stay I've ever had.
Room Keys: I had to change rooms once. I had to go back down to the lobby for 6 new keys while I was there for 3 nights.
Front Desk: I got the feeling that I was a big inconvenience to the staff. No one seemed to care if they helped us.
Rooms: We had a total of 4 rooms for 3 nights each. Every room had a terrible odor with it.
In short, I have stayed at Candlewood and other IHG hotels in the past. This was disappointing to say the least. You guys are better than that.
Smell like smoke
ByEMIMIKE
July 31, 2023
The room smelled like smoke. She tried to send me to another room at that smelled like a baby's diaper and smoke.. She said rooms are nonsmoking either people don't listen and they don't deep clean the rooms or was a smoking room at one time they never cleaned it well.
Convenient to visting area
ByMJG21921
July 11, 2023
This hotel was convenient to visiting the area. Room was fine, but hallways smelled of cigarette smoke. Cost was relatively inexpensive.
most disgusting hotel stay in my life
ByAV Pro
May 24, 2023
I would avoid going to this hotel at all costs. Better to join homeless people living under the bridge, at least they won't charge you twice for the disgusting and smelly room with cockroaches!