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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 423 reviews
97%
Recommend This Property

Ratings Breakdown

423reviews

  • 5 Stars
    335
  • 4 Stars
    70
  • 3 Stars
    7
  • 2 Stars
    6
  • 1 Stars
    5

5/5

By

May 30, 2023

Great hotel, great staff, great location. Overall excellent experience, I really enjoyed it.

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Comfort, convenience for business stay

By

May 20, 2023

Excellent facilities and friendly staff. The location for business is convenient, and the walking distance mall has restaurants.

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Confortable bed, and badroom clean

By

April 18, 2023

Is a good hotel in Queretaro Mexico, my vacation was very funny whit my family.......................................................................................................................................

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Great place to stay

By

March 14, 2023

Rooms were very clean. Staff was friendly and many places to go nearby

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Excellent

By

November 21, 2022

Everything was perfect I highly recommend this place

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Keep up the great service at this hotel

By

July 24, 2022

Great professionalism from all staff members, always willing to help their guests. The property looks clean overall probably a little bit of cigarette smoke odor on the floor level that could be taken care off. Swimming pool was a bit cold forna few days during our stay. I recommend that the hotel provides a more comfortable sofa bed since the current ones are uncomfortable even for my kids who complained about feeling the coils of the sofa bed on their back. Pillow selection could improve as well but I understand this is a business hotel. A few points that would make this hotel reach the excellence. I will return to Candlewood Querétaro on my next trip.

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great bed and pillows

By

June 27, 2022

...not very quiet, you can hear everything at the upper floor.
the location is excellent, and the toilet is very comfy too great space..., the only bad thing is the tv is not smart, so we can´t see netflix.

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Queretaro

By

June 01, 2022

This facility is great, staff always is looking to help and support your stay, facilities are clean and safe. Amenities around the hotel are good as well.

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Falta limpieza

By

January 06, 2022

platinumelite

Sólo hacen la cama. el piso muy sucio, no limpian el piso. No ponen suficiente papel de baño. Sigue siendo el mejor hotel de Querétaro para hospedarse con mascotas, pero hace falta poner atención a la limpieza de la habitación.

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Excellent room equipment , size , and bed .

By

December 15, 2021

Best front desk team and attention to buy requests .
Suite is large , fully equipped , comfortable and excellent bed and pillows

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スタッフの対応

By

December 15, 2021

club

問い合わせに対し、明るく柔軟な対応をしていただきました。
何も問題なく素晴らしい対応だったと思いました。

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キッチンがあり滞在に適したホテル

By

December 15, 2021

club

ビジネス目的で45日ほど滞在しました。
近くにスーパーマーケットなどがあり
食材などを購入して部屋のキッチンで
調理できます。
スタッフも親切で対応も丁寧です。
快適に過ごせました。

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