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Recommend This Property
Recommend This Property
Beds felt wet and dirty floors
ByOne p.o'd customer
May 28, 2023
Each night I was awakened by dogs barking inside the motel. The night help was without people skills. The cupboard was incomplete and lacking and the floors were filthy.
The best bed sleep we've ever had!
May 20, 2023
This hotel can be in the middle of nowhere and we wouldn't care about it as long as they have the most amazing sheets/blankets that we have ever slept on!
Staff was Pleasant
May 06, 2023
The staff at this hotel were very friendly and they really went out of their way to give our dog some extra attention.
Room in need of repairs
May 02, 2023
We used our IHG reward points to book a night here but were disappointed to stay in a room that should not have anyone staying in it. The dishwasher, cabinetry, closet shelving, microwave, mirror, and other areas were damaged. There was no coffee pot, no shampoo or conditioner, no hairdryer, and no alarm clock. On the positive side, the room did appear to be clean. I shared my concerns about the damaged room with the person at the front desk. They were kind and professional and offered to refund a portion of the cost of the room. I appreciate that. However, I do not believe this room should be utilized at all until it meets IHG standards. Even with a partial refund, this room was a waste of points and cash.
Very Small Rooms, Swimming Pool Not Working, No Breakfast, No Housekeeping
ByRick of Arabia
April 17, 2023
Very Small Rooms, Swimming Pool Not Working, No Breakfast, No Housekeeping. Hotel looks great from outside but less attractive inside. Front desk personnel are nice - very much unlike the psycho front desk personnel at Holiday Inn Express in Seabrook Texas. Hard to work at this hotel as no place to put your laptop. Table extremely small. Overall, I was disappointed. I was hoping Candlewood would be better than Holiday Inn Express but it wasn't... sad to say! :(
Disappointing stay in a Hotel Chain that's usually on the mark
March 21, 2023
We've stayed at Candlewood Suites many times in the past and everything has always been great but this time we lucked out. Several issues with cleanliness and staff that really didn't seem to care. Will use Candlewood Suites again but definitely not in League City, Texas !!!!
Conviently located, but dirty and not very well supplied with amenities
March 18, 2023
Conveniently located, like the mini kitchenette, but the room dirty and not very well supplied with amenities.
February 18, 2023
We were there for an appointment at MD Anderson. They were very flexible and staff was accommodating.
Will not stay again
February 06, 2023
The gentleman at desk greeting was very inviting and friendly. Went down hill from there. When we arrived at room the door was left open and ajar. The door wouldn't lock and stay closed from the outside. Went back to the desk and a lady was present. We informed her of the door not securing from the outside. First thing from her mouth was that she is not moving us to another room. I never asked to be moved. She then stated we could leave our belongings to continue or day and our belongings would be ok because they have cameras. We graciously denied and stated we would wait for maintenance. 30 minutes later the door was repaired.
January 23, 2023
Candlewood Suite Management team & staff treated my wife & I with kindness, politeness and greatness. The room were clean and smell fresh. It was very noticeable how clean the building was as soon as you entered the hotel. We will return soon.
January 12, 2023
So I got in late and needed a place to rest my head for the night so I picked this hotel. 1st room I go to, I can’t get in. So I returned to the front desk and get another room. I get to this one and the A/C will not come on. So I go back downstairs and get another room, I get to this one and the A/C sounds like it wants to explode. By this time, it’s already 3 am, so I stay in the room. The room ended up being muggy, and very humid cause there was no air circulation in it. I won’t stay at this hotel again.
The beds were very comfortable, the hotel and grounds were clean and well maintained.
January 10, 2023
We were travelling with our little dog finding a nice clean hotel while travelling with a four legged family member is hard to find. We loved our stay here. The room was very clean and the kitchen was a great feature. We will stay here when ever we come back to visit family.