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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.2

based on 537 reviews
81%
Recommend This Property

Ratings Breakdown

537reviews

  • 5 Stars
    314
  • 4 Stars
    105
  • 3 Stars
    58
  • 2 Stars
    38
  • 1 Stars
    22

Great location, good price.

By

May 22, 2023

This was a nice place to stay, good location, Walmart is right across the street. However, every single dish in my room was dirty, had to wash everything myself, the floor was also dirty so I cleaned it with some water and a towel. Ice machines only in the room in the fridge so I had to wait two hours plus for some ice. I had two forks, one butter knife, two other knives and no spoons and when I went down to ask for more I was given plastic instead. Water pressure was almost non existent. But I did enjoy my stay and would stay here again provided they pay more attentions to details and cleanliness.

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Night shift front desk service poor

By

April 27, 2023

I will not be staying at this hotel anymore because the room had skittles along the floor on the side. The shower had 20% water coming out and the other 80%came out the tub spout.

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staff friendly and helpfull

By

April 16, 2023

great stay at this location. upon arrival i realized i forgot my charger and the staff offered to charge my device on their personal charger at the desk which was great cause i was tired from traveling and didnt want to go back out and buy a new one

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Good accomodations

By

March 28, 2023

Lack of cleaning and need to better washing of towels and sheets seing they look already dirty

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Worst Candlewood

By

March 04, 2023

This motel is past its “use before” date. My room was beaten up and much in need of a refurb. Not up to par with the typical Candlewood and other IHG properties.

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Comfortable after a slow start.

By

February 05, 2023

Everything went well after the TV was replaced in the room.

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served it's purpose

By

January 20, 2023

business stay, nothing more to say about it...the room was OK & the staff was friendly

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Clean room great service

By

January 14, 2023

The staff saw great the room was nice. I had no complaints. Everytime I left and entered I was greater with a warm hello and goodbye. I would recommend this hotel to anyone. The only problem I have with IHG is that some of your locations don't give points for customers that use CLC. That is not right or fair. We are still spending money for the hotel. If anything I could understand a lower amount of points because of the discounted rate but your acting like your give the visitors the room for free.

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Extremely Comfortable

By

November 21, 2022

Room was great, staff was courteous. Will definitely be back. Room was located near plenty of eating establishments. Easy access to I-20. Perfectly situated.

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Bed felt like concrete

By

November 15, 2022

Assigned the wrong room, no hot water, freezer in Cupboard was broken, Cupboard needed supplies, staff spent more time with their families in the lounge than paying attention to clients, I chose this hotel for the location. I will not make that mistake twice.

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Horrible Experience

By

November 11, 2022

Horrible experience.. Room smelled like smoke. Was not able to move to another room and the front desk did not help at all.. Will never stay here again

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Friendly staff

By

November 01, 2022

Check in was easy, clerk was knowledgable and greeted me as a diamond elite member. Parking lot was easy to access and Walmart was across the street.

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