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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    97%
    Recommend This Property

    Overall Experience

    4.6

    based on 168 reviews
    97%
    Recommend This Property

    Ratings Breakdown

    168reviews

    • 5 Stars
      127
    • 4 Stars
      29
    • 3 Stars
      6
    • 2 Stars
      3
    • 1 Stars
      3

    Awesome Stay

    By

    January 05, 2017

    club

    Awesome place all the way around. Had a wonderful time. Staff and Hotel were amazing.

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    NC Move

    By

    January 04, 2017

    club

    This place was great for myself, husband and dogs. We were there over 2 months while we were waiting for our home to be finished being built. Great place to stay and very accessible.

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    Clean and friendly

    By

    January 01, 2017

    Was greeted by friendly staff and cookies for our girls. Room was very clean.

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    Great Stay

    By

    December 20, 2016

    Always a pleasure. Great staff and comfortable rooms

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    Great stay

    By

    December 11, 2016

    My only complaint, I smoke, was a no smoking hotel.

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    Comfy

    By

    December 06, 2016

    club

    We spent 2 nights here and other than noisy neighbors, slept like rocks! The bed and pillows were very comfy! It was clean and close to family. Other than being given a half empty used bottle of shampoo, we had what we needed.

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    Upset with rules and can't do this can't do that attitude

    By

    December 02, 2016

    club

    Will not return. The town of New Bern is big enough I'm sure that there are competitors who are giving better customer service taking your business. If it wasn't for the customer, you wouldn't have a business.

    Posted byHotelStaff
    December 03, 2016
    Dear Cummins06, Thank you for your candid feedback. we are apologize for your recent stay didn't meet any expectations. We appreciate your comments and we will share with our team members, so that we can improve our services more better.we do hope to have another opportunity to welcome you back in the future.
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    Excellent Hotel

    By

    November 29, 2016

    Comfortable and quiet sleep. My husband and I truly enjoyed our stay. Staff and the guest was very pleasant. I would definitely stay again and highly recommend to anyone looking for a great hotel to stay in. I have stayed at the new bern establishment a few times. I have had the
    best experience each time. I stayed at hotel for my class reunion a couple years sgo and another sutton visit to new
    bern this past summer. I have NO compliants. Candlewood
    would be my choice every time I come to town and there is availability. I was thrilled to be able to check-in a couple hours earlier than 3pm since rooms were available. Keep up
    the good hospitality and remain successful. Thank you

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    Great stay

    By

    November 28, 2016

    The staff are very nice and accommodating. The rooms are clean with comfortable beds. Sound doesn't really travel through the walls.

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    TREX

    By

    November 26, 2016

    club

    WELL DONE VERY WELL STAY PEOPLE VERY NICE CAN NOT WAIT 2 GET BACK THANX YOU

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    Enjoyable Visit

    By

    November 26, 2016

    club

    The Candlewood Hotel in New Bern, NC was a pleasant and enjoyable place to say, much like being at home without the worries of cleaning.

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    Nice

    By

    November 23, 2016

    club

    Comfortable and dog friendly! Great location. The room was nice had a fridge microwave and stove
    Which was convenient.

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