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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    98%
    Recommend This Property

    Overall Experience

    4.7

    based on 263 reviews
    98%
    Recommend This Property

    Ratings Breakdown

    263reviews

    • 5 Stars
      216
    • 4 Stars
      36
    • 3 Stars
      5
    • 2 Stars
      2
    • 1 Stars
      4

    Good Stay in Raleigh

    By

    April 18, 2016

    club

    It was a good place to stay for my two nights in Raleigh. Overall, the staff were very friendly and helpful. I enjoyed having a kitchen (2 burner range, full refrigerator, dishwasher and small sink. (Studio room) The staff overall was very friendly and helpful. I had room to moved around, adequate storage and nice bath. Having a sofa, as well as a desk was helpful.

    A nice surprise was an outside area with a grill. If I"d been there a wee bit longer, I would have taken advantage of it. I felt safe in the hotel and in the parking area.

    There were only two drawbacks. One is the entrance to the parking lot. The hotel is on a very busy road and it is extremely difficult to make a left hand turn into the property. Secondly, rooms only receive trash and housekeeping services once a week so if you stay a shorter time, you are on your own. Thankfully, the gentleman at the front desk volunteered to handle my recycle at checkout. I never found anywhere to put my trash. My studio had 2 plates, cups, glasses, silverware, as well as coffee packages. It was adequate but, if there are two guests, dishes would need to be washed daily.

    Overall, I would stay here again for a short period.

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    Convenient

    By

    April 12, 2016

    platinumelite

    Alex at the front desk was wonderful and accommodating. Love the size of the room and having a kitchen. Will stay here again. The stay was quite pleasant.

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    Excellent

    By

    April 11, 2016

    From the moment I arrived through the week never encountered a problem. The staff was always helpful and the room was actually roomier than anticipated.

    The kitchenette was prefect for small meals. Love the fact there was colander in the room for draining pasta.

    Location to all I needed was perfect.

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    Clean and comfortable.

    By

    April 11, 2016

    I opted for this hotel / suite based on other reviews and they definitely didn't steer me wrong. Everything was clean and in very good condition and the hotel bed was actually comfortable. The kitchenette made it simple to have a small breakfast each day but was close to restaurants which I used for dinner after training each day.

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    Great stay

    By

    April 09, 2016

    platinumelite

    Well located, nice rooms, very well equipped. Since it is more meant for extended stay, the cleaning of the room is not made daily (unless asked for it). Also there is no complementary breakfast.
    Besides these observations, it is very nice place to stay.

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    Great Stay!

    By

    April 07, 2016

    club

    This hotel was great! Alex at the front desk was very kind and generous. I highly recommend this hotel, has a great kitchen and very useful! The bathrooms were excellent and spacious. The shop in the hotel was useful, especially if you dont want to go out to eat. The room was fantastic, had plenty of pillows and bed was comfortable.

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    Great room

    By

    April 07, 2016

    club

    The room was great and I loved having a full kitchen which included a dishwasher, microwave, two burner stove and full size fridge. It also came with pots and pans, dishes and lots of cabinets. We ate out a lot, but also cooked a few meals and were able to keep water and breakfast items in the fridge.

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    Great for getaway

    By

    March 29, 2016

    club

    This is one of the best places to stay I always enjoy myself here.

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    buisness

    By

    March 28, 2016

    platinumelite

    great place for the money , close to food and shopping

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    great accomodations

    By

    March 28, 2016

    Was so pleasantly surprised by how great this hotel was. Work for a non-profit and always have to stay in hotels that offer a state govt/discounted rate. Usually they are not nice at all. Had never stayed at Candlewood Suites before and could not believe how nice the accommodations were, AND so affordable.

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    Good living space

    By

    March 23, 2016

    In town to visit our son and the living area provided a good space to sit and talk

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    Midnight wake up call?

    By

    March 21, 2016

    platinumelite

    call from the manager at 1150 pm woke me up and insisted I come down to the front desk and that it couldn't wait until morning.

    Posted byCustomerCare
    March 31, 2016
    Dear srweaver, Thank you for being an IHG Rewards Club Platinum Elite member and sharing your comments. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. I am sorry to hear that your sleep was interrupted due to some situations at the front office. I apologize for any inconvenience it may have caused you. Rest assured this type of incident will not happen again. We take all reviews very seriously and your feedback will help us improve for your next visit. I value you as an IHG Rewards Club Platinum Elite member and hope you will continue to choose IHG for your future travel needs. Sincerely, Lera P Case Manager IHGService
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