Open Gallery
 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property
Overall Experience 4.3
84%
Recommend This Property
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Nice room
ByKevbiscuit
September 19, 2022
The room was nice and big and the front desk was very helpful.
Great room!
Bytlarocca
September 19, 2022
I had the Kingbed and sofa suite. It was excellent! It was really clean and the staff was great. I’ll be coming back that’s for sure
Comfortable bed
ByPatricia
September 15, 2022
Enjoyed the stay. Market substituted well for no restaurant. Loved the fact that the hotel was pet friendly. Pleasant staff at checkin. Need a grassy area for pet relief. Lots of noise operating the elevator.
Ok for short stay
ByAJPMSP
September 10, 2022
The staff was really nice, the room seemed dirty and the plumbing was spraying into the wall, the fixtures in the bathroom all seemed to be falling off
Comfortable bed and flexibility.
Byzoobaru2
September 05, 2022
I enjoyed my stay. The room was very clean and the amenities were well stocked in the room. I would definitely recommend staying at this hotel.
Beds are nice and the staff there is awesome
ByFredyG
August 29, 2022
I just want to give a shout out to Colleen at the candlewood la Porte tx. She is awesome and very professional. She always had a smile and was there when we need her help with anything. Thank you Colleen for what you do.
Conveniently located
By
August 26, 2022
I stayed in this hotel for 2 work weeks and it was easy to find and get in and out of. The desk staff are friendly and helpful at check-in. The rooms are clean and well maintained. The dishes provided in room are very helpful and make avoiding eating out daily easy. I would stay here again.
High price food
ByNofreebeakfasthangry99
August 21, 2022
No free breakfast and $6 for a small breakfast egg and sausage sandwich!
Great Stay!
Byesm78629
July 25, 2022
Great location if you are wanting to shop the outlet mall! Very clean hotel! Will definitely return when in the area. All the comforts of home if needed. Pet friendly!
Very unclean and gross accomodations
ByJulieCat7
July 18, 2022
This was an awful stay. It started with my husband and I finding ants all in the bathroom. I asked to be moved to a different end of the hall - I was moved up a floor to the same end (1 room away). I was told several rooms had ants that week. The room was not clean at all - in fact I had to ask that they come back to mop it was so gross (i ran a wet paper towel across the floor and it turned black.). The bathroom was not clean, hair everywhere. There was hair in our bed, in the towels, everywhere. I was told that there was towel service and trash service everyday - that didn't happen. I had to request clean towels by the 3rd day. Never refreshed coffee in the room. No black tea downstairs or in the room. The staff seemed nice, and I do think they wanted to help, but the conditions were so poor not much could help make this a better stay other than a thorough cleaning and anti-pest. We will not be back.
Spacious clean room
Bychockulit
July 18, 2022
PROs:
Staff was great
able to request a late check out
Spacious room
Clean
CONs:
Dated furniture
TV remote not working
Dissappointed
ByRob in Cypress
July 07, 2022
I am a diamond member and have been a member for years. My wife stayed at this hotel on July 3rd, busy weekend for sure but her request was ignored and front desk rude. Ask to not be placed close to the elevators knowing it can be loud, she understood it was a busy weekend but wanted to ask anyway. The front desk was just rude about the question, comments made were inappropriate, such as "we super busy and that is all we have for you"! Tone is everything! She replied Ok, but got added comments in a raised voice and rude demeanor. The bedding was terrible, all she had to say!!
So what does being a Diamond Member help us with when using Holiday Inn?
We have additional stays over the next few weeks, hope the other hotels can show us that Holiday Inn is a nice place to stay!
Disappointed!!