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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 1956 reviews
91%
Recommend This Property

Ratings Breakdown

1956reviews

  • 5 Stars
    1349
  • 4 Stars
    364
  • 3 Stars
    123
  • 2 Stars
    67
  • 1 Stars
    53

Great hotel but pricier than normal

By

October 21, 2024

The hotel was nice, quiet and clean. I would like to see more creamers left in the room for coffee. Would even like a liquid creamer better. The breakfast was good but had to wait for new items and coffee to be brought out as they ran out of many things. I thought the price was higher than normal for this hotel, maybe because Keenland was racing. Overall nice stay.

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Cleanliness

By

October 21, 2024

The place was very nice, however the computer/internet was down when we checked in. Couldn’t seem to add our points when we checked out. Always on their cell phone when we entered and left the lobby.

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Comfortable environment

By

October 19, 2024

I stayed at this hotel many times. It is consistent in quality.

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Comfort and convenience

By

October 17, 2024

Very friendly staff. Comfortable beds. Clean rooms. Excellent breakfast choices. Perfect location

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Simple and quiet hotel.

By

October 16, 2024

A simple hotel with good amenities and calmness brought by the location.
Near downtown and having almost everything you need around.

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Comfortable bed and spacious huge room

By

October 15, 2024

Good location, close to downtown and University of Kentucky. Helpful staff and clean amenities. Also close to the airport and Keeneland. Complimentary car parking and nice continental breakfast. Coffee and tea available all the time.

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Stay

By

October 13, 2024

The staff were wonderful. The food horrible and cold. Pool a bit cold but tolerable. So clean.

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Convience

By

October 12, 2024

I do not feel that I need to write out a review after I have given you great marks! You were convient and reasonable I would stay again and we liked Lexington very much our grandson may come to the university

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Location yay, front desk nay

By

October 07, 2024

The location of this hotel was convenient to downtown. I did was clean. Front desk staff did not want to figure out my problem with my rate and instead told me I needed to contact booking.com when it was an accidental error made by them and giving my room rate to a friend of mine that checked in before me.

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Tub clogged

By

October 07, 2024

Tub drain was clogged with super gross hair... it's hard to move past that to the otherwise decent stay.

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Great room, food could've been better

By

October 06, 2024

I would have appreciated more fruit items available at breakfast. The location was also very good.

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Comfortable Bed and Great Service

By

September 26, 2024

The location was close to where my meeting was, so I was able to sleep in a bit.
The room was very clean and the bed was comfortable. The bathroom was also clean and the shower had plenty of pressure.

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