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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
77%
Recommend This Property

Overall Experience

4.1

based on 309 reviews
77%
Recommend This Property

Ratings Breakdown

309reviews

  • 5 Stars
    148
  • 4 Stars
    83
  • 3 Stars
    50
  • 2 Stars
    15
  • 1 Stars
    13

房间舒适

By

September 28, 2016

club

房间干净、舒适、宽敞,风景一流。房间干净、舒适、宽敞,风景一流。房间干净、舒适、宽敞,风景一流。房间干净、舒适、宽敞,风景一流。房间干净、舒适、宽敞,风景一流。房间干净、舒适、宽敞,风景一流。房间干净、舒适、宽敞,风景一流。房间干净、舒适、宽敞,风景一流。房间干净、舒适、宽敞,风景一流。房间干净、舒适、宽敞,风景一流。房间干净、舒适、宽敞,风景一流。房间干净、舒适、宽敞,风景一流。房间干净、舒适、宽敞,风景一流。房间干净、舒适、宽敞,风景一流。房间干净、舒适、宽敞,风景一流。房间干净、舒适、宽敞,风景一流。房间干净、舒适、宽敞,风景一流。

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房间较小,床铺舒服,安静,睡眠质量好

By

September 28, 2016

platinumelite

房间较小,床铺舒服,安静,睡眠质量好。适合休闲亲子欢度周末。接待经理Max很nice,体现了洲际的服务水平。给于肯定。

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环境一流

By

September 27, 2016

环境很好, 服务也不错, 硬件方面尚需一定改进。
餐饮服务不错, 但是上菜时间偏长。
环境很好, 服务也不错, 硬件方面尚需一定改进。
餐饮服务不错, 但是上菜时间偏长。

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周末度假的选择

By

September 21, 2016

和朋友一起周末度假,一共订了四个房间,其中一间因为金卡会员给免费升级了套房,还送了果盘。房间、服务、早餐都不错,游泳池有点小,周末人太多。晚上可以到周边烧烤,必须自驾,也算周边亲子游的一个选择吧,不过性价比不高。

Posted byHotelStaff
September 22, 2016
尊敬的客人,我们会继续前进,不断改善,为您提供更加尽善尽美的服务体验。真诚期盼您的再次光临。
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环境优雅, 床铺舒适

By

September 20, 2016

club

这次度假是个非常愉快的过程, 我们一行人都就觉得适合多住几晚。 是个休闲的好地方。晚餐相对来说还是很满意的, 我们刚好碰上有优惠, 食材也很新鲜。
小朋友,住的 都不想回家了。由此看出,还是非常喜欢这的。
最后要给个赞

Posted byHotelStaff
September 24, 2016
尊敬的客人, 感谢您入住酒店,我们很高兴获得您对酒店的好评和称赞!您的好评是我们前行的动力,酒店将不断提高服务质量,带给您更多惊喜体验。再次感谢您对上海滴水湖皇冠假日酒店的厚爱,我们期待您的再次光临!
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服务一流,环境舒适

By

September 20, 2016

club

酒店周边环境很好,非常安静,紧临滴水湖,早上起来散步非常舒服,晚上睡觉很安静,服务也非常好,换了个枕头很及时就到位了。如果客房的房间窗户能够开启,适当的透透新鲜空气就更好了。

Posted byHotelStaff
September 22, 2016
尊敬的客人, 感谢您入住酒店,我们很高兴获得您对酒店的好评和称赞!您的好评是我们前行的动力,酒店将不断提高服务质量,带给您更多惊喜体验。再次感谢您对上海滴水湖皇冠假日酒店的厚爱,我们期待您的再次光临!
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整体不错,细节需提高

By

September 20, 2016

club

枕头过高。酒店的清洁人员,热情度差。因是积分兑换的住宿,不含早饭,自主早饭一人需160,而且还不享受周末8折的优惠,相比于菜品来说价格过高。

Posted byHotelStaff
September 22, 2016
尊敬的客人,非常感谢您对上海滴水湖皇冠假日酒店提出的宝贵建议。正是因为有了您的意见,才能让我们不断进步,改善自我,为您提供更加符合您需求的服务细节。真诚期盼您的再次光临。
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床铺舒适,房间隔音较好

By

September 20, 2016

club

床铺舒适,有较多的枕头选择。
入住期间风雨较大,但在房间内能够丝毫不受到影响,隔音非常好。
早餐提供的选择还是比较多的,中式的餐点也比较丰富,能够满足需求。

Posted byHotelStaff
September 22, 2016
非常感谢您选择入住上海滴水湖皇冠假日酒店!我们很高兴您对酒店感到满意,我们衷心期待您的再次下榻!
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总体感觉良好

By

September 18, 2016

周边环境很美,位置较偏,酒店设施很好,安静,住宿舒适,但是会议室大小太尴尬,没有适中的大小,另外,啤酒屋的自助真的不好吃,种类太少,性价比很低,请的乐队也不合适,太吵闹,吃饭还是舒缓一点的乐队演奏什么更合适一点,而且请个外国人唱中国歌是要闹哪样

Posted byHotelStaff
September 24, 2016
尊敬的客人,非常感谢您对上海滴水湖皇冠假日酒店提出的宝贵建议。正是因为有了您的意见,才能让我们不断进步,改善自我,为您提供更加符合您需求的服务细节。真诚期盼您的再次光临。
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度假的好地方

By

September 12, 2016

地处上海市郊,但从市区驾车过去还算方便。周边缺少娱乐设施,酒店的酒吧周末晚上10点多就关门了。除此之外都还不错。

Posted byHotelStaff
September 13, 2016
尊敬的住客,非常感谢您选择入住上海滴水湖皇冠假日酒店并留下您宝贵的评论!我们很高兴获知您在这里获得了不错的入住体验!酒店拥有游泳池,健身房,室外网球场和儿童乐园等康娱设施,您还可以选择租赁多人自行车环湖游览,或者在阿尔卑斯啤酒屋欢唱卡拉OK。我们非常关注您的反馈,将竭尽全力推出更多娱乐项目和设施来丰富您的旅程,衷心期待您的再次下榻!
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环境一流

By

September 07, 2016

酒店环境舒适,配合滴水湖,环境优雅,闹中取静。
客房环境舒适,酒店餐食适合口味。床铺舒适,阳台配置独具一格。服务人员亲和关怀。整体感觉非常好

Posted byHotelStaff
September 09, 2016
非常感谢您选择入住上海滴水湖皇冠假日酒店!我们很高兴您对酒店感到满意,我们衷心期待您的再次下榻!
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环境一般,服务需要改进

By

September 07, 2016

服务及时性,热情,专业度都需要提高。
游泳池的救生员态度很差,有玩手机的现象。并且回答问题非常不耐心。

Posted byHotelStaff
September 09, 2016
尊敬的住客, 非常感谢您选择入住我们酒店并在此留下了宝贵的评论!关于您反映的服务问题,已经和相关部门进行了沟通以积极加以完善。酒店将继续加强新老员工的各项培训,提高服务质量。再次感谢您的评论,我们衷心期待您的再次下榻!
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