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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

4.2

based on 442 reviews
79%
Recommend This Property

Ratings Breakdown

442reviews

  • 5 Stars
    222
  • 4 Stars
    125
  • 3 Stars
    62
  • 2 Stars
    16
  • 1 Stars
    17

对于管理人员的热情度有待改进

By

May 29, 2017

club

这次在皇冠假日上海滴水湖酒店入住,总体感觉很好,也很愿意向朋友推荐。但是,在这次的入住过程中也发现的一些不足之处,酒店的管理人员相对普通的工作人员,缺乏一些热情和微笑,在有团体客人的时候,过于注重团体客人,热队散客缺乏热情。酒店对周围的活动项目缺少主动性的介绍,使得一些可以并不知道周围的一些情况。如何改进我想对客人或是酒店都是有益处的。酒店前台对酒店的设施,早餐,餐厅等缺少主动性的提示和讲解。需要改进。

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环境一流,床铺舒适

By

May 27, 2017

club

如果有机会,一定再次入住。酒店深入到滴水湖中,早上起来在酒店周围散散步,非常宜人。空气质量特优,适合休闲度假。带上孩子,忘了工作,放松自己。

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愉快的住宿体验

By

May 26, 2017

platinumelite

员工热情友好 殷勤好客
酒店环境一流,绿化覆盖和硬件各方面非常出色
超越了所住过的皇冠假日酒店的平均水准

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床铺舒适

By

May 25, 2017

club

睡的很香,床单很干净,床铺舒适,服务一流,隔音效果很好, 内部设施很人性化,音响和插座很多,洗澡很方便,空调声音很轻,电动窗帘很赞,阳光很好,可以望到滴水湖

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接待有点无序,中餐厅不配五星级

By

May 24, 2017

接待有点无序,中餐厅不配五星级接待有点无序,中餐厅不配五星级接待有点无序,中餐厅不配五星级接待有点无序,中餐厅不配五星级接待有点无序,中餐厅不配五星级接待有点无序,中餐厅不配五星级接待有点无序,中餐厅不配五星级接待有点无序,中餐厅不配五星级接待有点无序,中餐厅不配五星级接待有点无序,中餐厅不配五星级接待有点无序,中餐厅不配五星级接待有点无序,中餐厅不配五星级接待有点无序,中餐厅不配五星级接待有点无序,中餐厅不配五星级接待有点无序,中餐厅不配五星级接待有点无序,中餐厅不配五星级接待有点无序,中餐厅不配五星级接待有点无序,中餐厅不配五星级接待有点无序,中餐厅不配五星级接待有点无序,中餐厅不配五星级

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环境优越

By

May 24, 2017

club

没想到可以在上海看到星星, 绿化非常好,适合周末度假和生活. 客房整洁干净,在阳台上喝下午茶也非常令人愉悦

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环境服务一流

By

May 23, 2017

club

周围环境特别好,酒店员工服务周到热情。希望保持下去,另外房内设施请定时维护,花洒淋浴切换开关,谢谢!

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环境舒适,风景好。

By

May 23, 2017

club

环境不错,如果还来,会继续选择酒店!泳池的设施还不从,早餐体验不错,选择很丰富,但是餐厅的领班似乎服务态度不是很好。服务员倒是可以很主动。办理入住时间可以,退房花了点时间!

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good location

By

May 22, 2017

club

good location for my business purpose. OK service and cleanness. Breakfast is horrible - found mold bread and limited buffet selections.

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环境不错 床铺舒适 服务一流

By

May 22, 2017

club

环境不错 床铺舒适 服务一流
环境不错 床铺舒适 服务一流
环境不错 床铺舒适 服务一流
环境不错 床铺舒适 服务一流
环境不错 床铺舒适 服务一流
环境不错 床铺舒适 服务一流

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服务很棒。

By

May 17, 2017

club

服务态度很好,整体舒适度不错,处理问题的效率很高,都是从顾客的角度出发的,但是有一点建议,把指路标牌做的大一点,大门进来的地方标牌就很小,注意不到,我在外面转了两圈才找到的,酒店里面的房间指路牌放置的位置不明显,包括房间号上的区域字母也不明显,不太容易看见。

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Stay was good and clean room

By

May 16, 2017

Wi fi need to be faster
Wash basin need to be bigger

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