It was my first stay at your esteemed hotel . I was really impressed by the professionalism and the warmth of all your team who proved to be very attentive and caring .
We were treated as VIP at
all times . whether by the staff at the restaurants , at the pool , during the night performance , at check in , at the customer service desk , the concierge , even by the room cleaning staff - that is everywhere .
They were all very polite , helpful , respectful and deliver a service from the heart . Not only that , but they were ready to go that extra mile to please the clients . We even heard this from other guests whom we met during our stay .
Besides , The variety of the hotel facilities , the cleanliness , the food , the rooms , the night music and show ,,all were excellent .
Thank you so much for all your efforts and for reflecting the actual sincere and great image of our country . [Weniger]