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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
90%
推荐此酒店

整体体验

4.5

基于 2307 评论
90%
推荐此酒店

Ratings Breakdown

2307评论

  • 5 星级
    1569
  • 4 星级
    437
  • 3 星级
    144
  • 2 星级
    91
  • 1 星级
    66

NC TRIP

By

2021 十二月 21

Excellent Hotel. Outstanding service, very clean, the entrance is like amazing, it makes you feel safe and comfortable. The people were fantastic. I will stay there again.

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Good location for Asheville touring

By

2021 十二月 19

platinumelite

Good location for touring Asheville area; 15 minutes to Biltmore Estate; easy access to Blue Ridge Parkway; short drive to local mountains; downtown Asheville only minutes away. Comfortable beds and comforters. Very clean. Spacious lobby with indoor pool and hot tub. Staff very friendly, especially Maggie in the bar.

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trip to Asheville

By

2021 十二月 19

platinumelite

It's in a great location, but needs to be renovated and the entire restaurant needs an overhaul.

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Convenient to Biltmore house

By

2021 十二月 19

Don't leave your pets at home. Bring them with you to beautiful Western NC. The Holiday Inn West and Blackountain welcome your pets. Then the Biltmore house has kennels to keep the dogs safe temperature wise and stimulated by being outdoors.
See who has the most fun..Kids? Grown-ups or families?

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My Choice Hotel

By

2021 十二月 18

Typically choose this location over other IHG properties in the area. Clean, nice lobby, good restaurant although the menu is limited - however the food has always been very good. Hotel pool and hot tub well maintained and rooms are clean.

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I love the indoor pool

By

2021 十二月 15

club

The indoor pool and jacuzzi are my favorite amenties.

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Great time

By

2021 十二月 15

club

Hotel was clean, quiet, great accommodations. All of the staff encountered were friendly and helpful.

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Clean room and friendly staff.

By

2021 十二月 13

Room was very clean. Staff very friendly. Restaurants where very close and convinced.

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Pet friendly and great guest services

By

2021 十二月 10

club

We absolutely loved our pet friendly room. The comforter was soft and we had plenty of pillows. We also had the breakfast buffet that had lots of great choices. Overall, we really appreciate the ability to bring along our dog.

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Great Place

By

2021 十二月 08

platinumelite

Our trip to Biltmore was wonderful and staying so close was a benefit. The hotel was safe, warm and comfortable. It was just a great visit.

I highly recommend the Hotel and visiting Biltmore...Outstanding visit

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Travelers stay

By

2021 十二月 07

club

The hotel was clean, you have to request room service weekly although I was told I could set up a weekly day. The food was ok, it started off better than it ended. There are no microwaves in rooms, so cooking for yourself is an issue if you don’t get a kitchenette. The biggest issue was with holds being placed on my bank act daily/weekly. I was told I could pay as often as I liked, however when checking in I found out it was not inputted correctly so for most of my stay I battled with them about placing holds on my act. This happened to another traveler as well. Suggestion is to have a separate card being held by the hotel for your stay if you don’t want to encounter holds and multiple phone calls to release holds between the hotel and your bank!!

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Pleasant staff, comfortable bed.

By

2021 十二月 06

Parking was easy, and I was greeted by a friendly staff member at the front desk. The walls throughout the hotel seemed like they needed a new coat of paint, but the experience was otherwise great.

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