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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
83%
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整体体验

4.1

基于 1202 评论
83%
推荐此酒店

Ratings Breakdown

1202评论

  • 5 星级
    568
  • 4 星级
    351
  • 3 星级
    142
  • 2 星级
    88
  • 1 星级
    53

Great staff but old and dirty

By

2020 十一月 23

club

Hotel is so old and worn out. Carpet is dirty. A complete renovation is long overdue. Staff are amazing though. They take care of you.

There are no wall plugs on the bedside. It's a constant battle to have things charged up at the bedside. Staff gave me a extension bar. That should've been in the room to begin with.

There's no decent hotel in the whole town and that sucks.

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Excellent

By

2020 十一月 18

club

Booked last minute after previous booking cancelled

Check in smooth, extremely clean

Totally fuss free

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2 nights became 3

By

2020 十一月 14

Project ran over and the hotel were able to find me another bed for the night thanks

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Review

By

2020 十一月 14

Very friendly made very welcome , only thing I would say is this review process is to long

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A little bit of home from home.

By

2020 十一月 10

I am a business traveller and have enjoyed staying at the Basildon Holiday Inn for the last 7 weeks. The staff are great and always very welcoming and always ensure others are following the guidelines to be safe during their stay at the hotel. I found a real gem here, a little home from home!!

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Clean and comfortable hotel with very friendly staff

By

2020 十一月 06

Couldn’t ask for more from the staff, very friendly and amenable. Rooms clean and serviceable although a few of the rooms could do with updating.
Well situated with lots of restaurants and things to do close by

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Quality of premises needs to match the staff and price

By

2020 十一月 05

I stay at Holiday Inn Basildon usually every week (a lot less during COVID-19) I can tell you that the main reason is the reception staff and bar / restaurant staff are some of the friendliest I have ever experienced.

However if they were not there I would look elsewhere as I find your pricing to be high for the quality of the hotel itself it is in dire need of modernisation compared to a lot of the other IHG hotels I stay in across the country. The room comfort particularly is not great from noisy heating systems all night or being able to hear the lifts no matter where you are in the hotel or the appalling water pressure at times.

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One night stay at Basildon Holiday Inn

By

2020 十一月 04

Easy check in.
Reception staff polite,welcoming and friendly.
Hotel and room very clean.
Room spacious.
Very organised in terms of precautions with covid19.
Good value for money.
12 midday checkout great.

Breakfast plentiful but felt a bit rushed by serving staff.

One negative - shower lukewarm at best :(

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Good comfortable stay

By

2020 十月 24

Happily recommend, cheap, with a comfortable bed and nice shower.

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Excellent staff

By

2020 十月 23

club

Staff were excellent. Couldn't have been more helpful and accommodating. A real credit to the company

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A Huge "Thank you"

By

2020 十月 22

As a regular guest of this hotel I felt as though I should take the time to express my continuing gratitude and appreciation and say a huge "Thank you" for everything that the hotel is doing during these difficult COVID-19 times.

As a key worker I have continued staying here througout the last few months and I have been really impressed with the safety measures which have been put in place to make my stay as safe and as comfortable as possible, and in addition to this for the continueing commitment from all of the staff to ensure that I as a guest am looked after.

Too often we take the basic things for granted and forget to express our appreciation, so "Thank you" for continueing to make me feel welcome and for continueing to look after me. It is greatly appreciated.

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Day use night nurse

By

2020 十月 15

club

Good for me as a night nurse that can't sleep.at home due to noise. This was lovely, would've been nice to have been able to collect points

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