 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property
Overall Experience 4.1
85%
Recommend This Property
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Helpful staff.
ByFrank
19 October 2017
Staff were excellent, have not received my club points and was not greeted as a club member.
Good stay
ByIslander
19 October 2017
I stay at Basildon Holiday Inn because it's close to relatives but it's not an area I would choose to stay for a holiday.
Great Staff
ByAwake but not Happy
17 October 2017
Great place to stay, the very friendly and helpful staff make the stay a pleasure
Good location and great staff
Byfoursquare
16 October 2017
Holiday Inn Basildon is just right. It is exactly what I would expect from this chain. It has good facilities and the staff are excellent, in all departments that I have had contact with.
Holiday inn Basildon 29th September 2017
ByBill
13 October 2017
Friendly staff; quick check in/out fantastic view from the breakfast facility exactly what I need when I'm away on business not to mention the fantastic location !!
Great service and excellent shower!
BySmeden
12 October 2017
From the moment we arrived the staff were fantastic. Really helpful and friendly. The room was as expected but I was pleasantly surprised by how good the shower was, very unusual in hotels! I would definitely recommend staying here.
VfM stay
ByAasri
12 October 2017
Nice experience. The place where the hotel is located is really excellent. Good view of the lake from the hotel.
Short stay
ByGoaty78
05 October 2017
Good service, friendly staff and a good breakfast
Could not fault the hotel ideal for what we needed
Room review
ByMackem
02 October 2017
Hotel appearance good, Room Standard good, shower not working
Staff
BySmith
01 October 2017
Please replace the tired mattress in room 3.
Staff may need more time allotted to clean the bathroom properly.
Recent business stay
ByBurtyBhoy
29 September 2017
Had to stay here as it is the company preferred hotel
Great stay
ByDan87
28 September 2017
Had a brilliant two nights stay the breakfast was very nice and plenty of choice the room was spacious and very accommodating for two adults two children and a baby in travel cot which was provided. The bed and pillows was very comfortable and we all slept well