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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.1

based on 632 reviews
85%
Recommend This Property

Ratings Breakdown

632reviews

  • 5 Stars
    291
  • 4 Stars
    194
  • 3 Stars
    81
  • 2 Stars
    41
  • 1 Stars
    25

Helpful staff.

By

19 October 2017

club

Staff were excellent, have not received my club points and was not greeted as a club member.

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Good stay

By

19 October 2017

club

I stay at Basildon Holiday Inn because it's close to relatives but it's not an area I would choose to stay for a holiday.

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Great Staff

By

17 October 2017

Great place to stay, the very friendly and helpful staff make the stay a pleasure

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Good location and great staff

By

16 October 2017

Holiday Inn Basildon is just right. It is exactly what I would expect from this chain. It has good facilities and the staff are excellent, in all departments that I have had contact with.

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Holiday inn Basildon 29th September 2017

By

13 October 2017

club

Friendly staff; quick check in/out fantastic view from the breakfast facility exactly what I need when I'm away on business not to mention the fantastic location !!

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Great service and excellent shower!

By

12 October 2017

From the moment we arrived the staff were fantastic. Really helpful and friendly. The room was as expected but I was pleasantly surprised by how good the shower was, very unusual in hotels! I would definitely recommend staying here.

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VfM stay

By

12 October 2017

platinumelite

Nice experience. The place where the hotel is located is really excellent. Good view of the lake from the hotel.

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Short stay

By

05 October 2017

club

Good service, friendly staff and a good breakfast
Could not fault the hotel ideal for what we needed

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Room review

By

02 October 2017

club

Hotel appearance good, Room Standard good, shower not working

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Staff

By

01 October 2017

club

Please replace the tired mattress in room 3.

Staff may need more time allotted to clean the bathroom properly.

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Recent business stay

By

29 September 2017

Had to stay here as it is the company preferred hotel

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Great stay

By

28 September 2017

club

Had a brilliant two nights stay the breakfast was very nice and plenty of choice the room was spacious and very accommodating for two adults two children and a baby in travel cot which was provided. The bed and pillows was very comfortable and we all slept well

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