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Rated 4.1 out of 5 by 342 reviewers.
Rated 5.0 out of 5.0 by excellent service all round We were made welcome as soon as we walked up to reception, and got our key almost immediatly. Our room was big with plenty of room all round. Room very clean and the bed was very comfortable. Could have done with more teabags and milk, but im sure if we had asked this would not have been a problem. Overall lovely stay and would deffinatley go back. February 4, 2016
Rated 5.0 out of 5.0 by Good business stay Friendly, efficient staff. Good location and quiet comfortable rooms. January 25, 2016
Rated 3.0 out of 5.0 by Okay for short/weekend/night out stay Handy for a kip when out in the Leisure park. Bed and Breakfast rate is good value for money and complimentary parking too. Nothing grand. January 21, 2016
Rated 5.0 out of 5.0 by The Friendliest Staff I had to stay here for business. I arrived late but the check in was very efficient and friendly. I had a drink in the bar and the bar staff again were friendly and on the ball making sure everyone was served quickly. At breakfast everyone made sure that everything was as I wanted it. My poached egg was cooked to perfection and when I mentioned about my coffee being cold they quickly replaced it with a fresh pot. I stay away on business often and am often faced with mediocre service, so it is great to go somewhere where everyone I dealt with knew how to treat guests January 18, 2016
Rated 4.0 out of 5.0 by Great staff and Gluten allergy friendly Nice welcome at check-in, room heating took 5 minutes to figure out then OK. Breakfast is great and staff are so helpful, especially as I am Coeliac. Bar has limited spirits selection. Standard free internet is really very sloooowwww. January 15, 2016
Rated 5.0 out of 5.0 by Great Service!! The Staff at the Basildon Holiday Inn were wonderful, not only did they accommodate a last minute leaving party we decided to have, but they also assisted us when our child became ill. What a great team of people!!! January 13, 2016
Rated 4.0 out of 5.0 by New Year in Basildon Everything went well, from booking to checking out. Hotel is one of the better Holiday Inns we've visited. Upgrade to an Executive Room added a nice touch, though complimentary breakfast (in recognition of my Elite status) would have been the perfect touch. January 8, 2016
Rated 4.0 out of 5.0 by Brilliant welcome This is the second time we stayed here. Staff always cheerful and welcoming. We arrived and was immediately offered mince pies, glass of wine and chocolates. The two receptionists were professional yet in festive mood. Would stay there again. The only bad point was that the room was quite hot during the night and if you have the window open you are disturbed by delivery lorries. We were on 5th floor over-looking back of Pizza Hut. December 30, 2015
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