 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property
Overall Experience 4.1
83%
Recommend This Property
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Open Gallery
Fantastic Service!
ByAlex
31 March 2021
Very relaxing and very comfortable. Hotel staff were amazing!
Comfortable business stay
ByAndy
22 March 2021
Staff at Basildon HI were really great and very friendly. The rooms are are good size and very comfortable. As a person that travels for work I find that the addition of a fridge on the room is a big plus.
BasVegas stay
ByTigger02
20 March 2021
Great hotel with wonderful staff. I would recommend to anyone but better when COVID has gone
Friendly and welcoming
ByDebs618
07 March 2021
Friendly staff. Room was comfortable and clean. Food offering was good during these times. Plenty of sanitising stations around the hotel.
Holiday Inn, Basildon. Comfy. Lovely food and staff
By
22 February 2021
How nice to visit a chain and be surprised at the quality of food and service. And so comfortable. I would recommend to anyone and very good value as well. I Couldn't fault it. Loved the food. So tasty
Covid Stay
ByBigmalc
22 February 2021
Friendly and helpful staff. Excellent Covid processes in place.
Great Value and Amazing service
ByWh1sper404
10 February 2021
Bed are super comfortable and the guest experience is lovely, Greeted from arrival with bottles of water and lovely room service, food seems to be on a reduced menu due to current events but still very tasty
Friendly but not comfortable
ByNR76
08 February 2021
The staff at the hotel are great and very helpful, however the rooms are not cleaned properly and it is always cold.
Good value
ByJfevs
06 February 2021
Clean room
Receptionists were very good and helpful.
Shocked that we had to pay £10 to park. Never had to do that before. Guess I missed that when booking
Friendly staff and clean
ByMike27
05 February 2021
Friendly staff and the rooms were clean, but seeing as the holiday inns are making you buy 1 room per person, even though we are working together every day of the week. they could give you a discount on the second room, but instead still charge full price for both rooms, and whenyou are staying away all week, it's ridiculous... didn't even get a phone call to let us know that was the case before we arrived.
Very safe and comfortable experience
BySarah
05 February 2021
I haven’t stayed in a hotel for many months and would normally at least 2 nights a week.
I was very impressed by the measures in place but still felt the level of service I enjoy. Having a good size menu to select from made my evening.
Great stay
ByMr C
29 January 2021
Great stay in very challenging times
Clean and safe, the staff were great