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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
81%
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整体体验

4.1

基于 1937 评论
81%
推荐此酒店

Ratings Breakdown

1937评论

  • 5 星级
    1070
  • 4 星级
    398
  • 3 星级
    204
  • 2 星级
    140
  • 1 星级
    125

Never Again

By

2021 十二月 20

I planned an entire Christmas party at this hotel along with booking rooms for several staff members. The air conditioning was broken in more than one area of the hotel, the staff is dropping like flies making service poor, the water in the rooms is brown (yes, you will shower in brown water!) and there is only 1 food choice for breakfast after paying $17/person plus, the dining area has mold on the walls. At least the staff that is working there is all pleasant and helpful.

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Walls to thin

By

2021 十二月 16

club

My wife and I could not sleep at all. Neighbors were so loud and nothing was done to fix the issue.

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football game

By

2021 十二月 15

We arrived late but we like this hotel because of the closeness to the NRG Stadium and my husband had a how do use crutches we like the access to the walk-in shower room was very clean and staff was very helpful we will stay there again

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Terrible! Do NOT stay here…

By

2021 十二月 13

platinumelite

False advertising: Online it said property was new with 3 restaurants. Even at check in we were told that bar/restaurant had a full menu but they only had “bar food”. Room was old with dirty stained urine smelly carpet. Beds were old

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Breakfast needs help

By

2021 十二月 08

platinumelite

Everything and everyone was great the room was clean the shuttle service is s great so I am surprised the breakfast is so generic.

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N A

By

2021 十二月 05

Overall very nice experience. Much better run site than my last stay in Beaumont. Looking forward to that review. Overall Holiday inns have served me well since I started traveling for work I 1980. I’ve been a member since 1994 ? I am not a fan of reservations as I always seem to speak to someone with a difficult accent to understand. They are always polite but normally I have to give them addresses to sites I have stayed at on multiples times. Training on how to us a previous stay record would be nice. Not sure why I give the automated system my information as I have to repeat it again to agent. I through complaining. Thanks. For your asking.

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Comfortable bed

By

2021 十二月 03

platinumelite

I have been a faithful platinum elite guest since 2009. I have always had successful, easy, clean, relaxing stays. However, when I needed the a/c, it was broke. Waste basket liners were not placed in baskets, but rather hanging waiting to be placed. We had a double bed room for 4 guests

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Need to refurbished

By

2021 十二月 01

platinumelite

This is an very old Holiday Inn, the hotel needs an refurbishment. Wifi did not work in the rooms.
Overall they have to clean more thorough..

Still waiting for my welcome-points.

Drinks on the bar from plastic cups.

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Comfy

By

2021 十二月 01

club

Checking in was an issue, even after I asked reservations several times did she understand that it’s direct pay and the guest should not asked for a credit card . They would not let her check I. Without paying for here room

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Location, location, location

By

2021 十二月 01

club

If you are attending a function in the NRG Stadium or park area, this hotel is perfect for convenience. A little dated, but comfortable and safe.

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Great experience

By

2021 十一月 26

club

Conveniently located to the medical district. Clean hotel

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Never again

By

2021 十一月 25

I had 4 rooms all under different names and they still managed to mess up which room went to who and they put outrageous holds on our cards. The most if not all the employees are rude. The shower curtain had blood stains. The AC didn’t work at night and we called 3 times one night and 4 times the next and no one every showed up. They kept saying they are on their way. Terrible never again. I was so embarrassed for recommending that hotel.

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