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  • 1 888 HOLIDAY
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Rated 3.8 out of 5 by 372 reviewers.
Rated 2.0 out of 5.0 by What a dissapointment My husband was recently diagnosed with cancer so we came all the way from San Diego To MD Anderson in Houston. Over the phone, the Holiday Inn said nothing about being under construction. We stayed there for about a week and had to move rooms 4 TIMES!!! What a joke! I would NOT recommend going there until the construction is done. So noisy and many of the facilities are closed. Also, we had to stay in the hospital unexpectedly in the middle of our trip and didn't get back to check out on time. They told us that they would only give us until 2pm to check out even though there was TONS of availability. Where is the compassion??? My husband was just diagnosed with stage 4 cancer! (which I told them). Unbelievable!!! We were really bummed because this hotel has really comfortable beds and decent rooms and bathrooms. They need to work on their customer service. 27 February 2015
Rated 5.0 out of 5.0 by Thanks Awesome stay...lovely staff! The next tie i'm in Houston I will be sure to stay at the NRG location as it was easy to get to everything and everywhere I needed to go! 27 February 2015
Rated 5.0 out of 5.0 by friendly people and nice room with awsome bed! very nice and enjoyable experience! love the new look! from the lobby to room 26 February 2015
Rated 3.0 out of 5.0 by Not to the usual Holiday Inn standards........ Very limited menu No room upgrades for Platimum members No complimentay water No safe in the room Breakfast to order - slow! Construction work prevented a restful weekend. 26 February 2015
Rated 4.0 out of 5.0 by Recent stay near NRG Center I really enjoyed the new upgrades to the hotel appearance. I could have done without the construction crew in the room next door beginning so early. 25 February 2015
Rated 4.0 out of 5.0 by nice remodeled hotel lacking in IHG recognition Wasn't told hotel was under construction in advance but it wasn't bad since most of the inside work had been completed. Don't know if the hotel has a security problem or not but my wife and I were given the "third degree" upon check-in. Usually we are greeted by thanking us for being loyal IHG members and I had even used the new pre-check in on-line the day before. It was never mentioned and in fact I had to ask the desk if they had my membership number. The desk finally said " oh yes we have it" That was it. A most unwelcoming experience at this hotel. 25 February 2015
Rated 4.0 out of 5.0 by Very Clean Room and Good Shuttle Service This was one of the cleanest rooms I've ever had, the shuttle service was really convenient, and the staff was friendly. I will stay here again the next time I'm in town for business, 22 February 2015
Rated 4.0 out of 5.0 by Good value for the money Hotel is getting a face lift, very clean and convenient to restaurants in the area. 22 February 2015
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