由于长时间无操作,您的会话将在5分钟内0秒后过期。 保持登录状态
您的会话已过期。请 登录 您的账户
宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
86%
推荐此酒店

整体体验

4.2

基于 2273 评论
86%
推荐此酒店

Ratings Breakdown

2273评论

  • 5 星级
    1210
  • 4 星级
    619
  • 3 星级
    221
  • 2 星级
    113
  • 1 星级
    110

Pre-departure stay

By

2020 七月 10

platinumelite

Not wanting to travel to Heathrow during the rush hour, I chose to stay overnight at this hotel. The whole experience was as expected with excellent customer service and a comfortable upgraded room (Platinum Elite member). Given the circumstances (Covid lockdown), the food and drinks on offer were of good standard and variety. The staff were friendly and always smiling. Highly recommended.

阅读更多
收起

Post Covid stay

By

2020 七月 10

platinumelite

My first stay after lock down, everything very organised and clean. Staff very helpful and all went smoothly with the entire stay

阅读更多
收起

Great hotel and staff

By

2020 七月 09

platinumelite

Been staying here for over 3 months very impressed with both the hotel and it’s staff the management team Eilis and Ahmed are both fantastic and go the extra mile to make sure you have everything you need during your stay they are both a credit to the hotel

阅读更多
收起

Business stay

By

2020 七月 09

club

It was good for the days stayed comfortable quite expensive shame had to pay for parking

阅读更多
收起

M4 J4

By

2020 四月 02

I stayed with collagues during the start of the Corona lockdown period, the staff were brilliant keeping us informed of restrictions with the bar, restaurant and room service.
A big pat on the back for all concerned.

阅读更多
收起

Good for Airport

By

2020 四月 01

platinumelite

Hotel is close to Heathrow Airport making it suitable for overnight stay prior to early morning flight. Staff were very helpful and friendly. Room was comfortable and met our requirements. Would use again.

阅读更多
收起

I felt welcome

By

2020 三月 26

I felt welcome, from moment I passed main entrance. I stayed in this hotel for over a month , not even once I felt like any of my request if that was amending the menu, extra housekeeping care , sorting my bookings, or just dealing with my post was any kind of problem or big ask. I always been welcome with smile by any member of staff.
Overall great experience, I definitely recommend this hotel to anyone who needs longer stay. Rooms are well equipped, big enough to feel comfortable.

阅读更多
收起

Great service

By

2020 三月 23

club

The hotel is well maintained, and the staff are very friendly and helpful. We were using the conference facilities, which were again well maintained.

阅读更多
收起

Unexpected stay

By

2020 三月 23

We had booked the nearby Crowne Plaza and had arrived 2 days earlier than booked due to the worsening COVID 19 situation in SE Asia. The hotel was closed and directed us to the Holiday Inn. The front desk staff did a new booking, the old booking was cancelled, and we had a lovely room.the staff could not have been more helpful. We did thank the manager on the following morning for the support from him and his excellent team. They made a difficult situation much easier.

阅读更多
收起

Great experience

By

2020 三月 20

club

I had a good stay at the Holiday Inn London. I have stayed there many times during layovers. My room was upgraded to Executive having being a member of the Priority Club
The room was absolutely stunning and the staff was very courteous
I purchased dinner and breakfast combo and I was not disappointed

阅读更多
收起

Excellent experience

By

2020 三月 20

club

I was transferred to this location by IHG and wasn’t happy about it since I booked months ahead, but it turned out that I had a wonderful stay!

阅读更多
收起

Great check in experience and hotel location

By

2020 三月 19

club

I had a great check in experience from Alyssa she really was very warm and welcoming on check in! Great hotel location and facilities! Will be staying here more often !

阅读更多
收起