 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property
Overall Experience 4.2
88%
Recommend This Property
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Layover at Heathrow
ByBusy Nana
05 August 2016
What a Splendid Hotel.
The bus ride was short
the rooms Divine..... and Quite! hard to believe it sits right along a busy roadway! you can see the traffic, but you can't hear it! it was Wonderful!!
my only regret is that I wasn't able to stay long enough to enjoy the entire facility, and the city! Next time I hope to stay longer.
HI M4J4
ByAC89798
02 August 2016
Busy airport hotel but they still remember your name and mange to give great service ....Ahmed and the customer services team are great ....
Nice hotel near LHR
ByTink1313
29 July 2016
This was a great hotel to stay, relax, sleep comfortably before heading to the airport the next day for the long flight home.
Good location for airport
By
27 July 2016
especially with car hire and shuttle at same location
Holiday Inn Heathrow
ByJohnMc65
25 July 2016
Great hotel location for Heathrow Airport, staff were very friendly and helpful. Lovely restaurant
Great Airport Hotel
ByChriski996
25 July 2016
Stay here every week and the HI team will look after you well.
Good choice of restaurants.
Very expensive taxis
ByTropics
21 July 2016
Taxis to the airport (we went to T5) v expensive. Left a bad taste in the mouth and hence poor overall review score. Suggest booking a cab separately. Or Holiday Inn needs a new taxi partner or rate.
Hotel itself was what we'd hoped for. Decent room, decent price, friendly staff and close to the airport but because of the taxi issue I've given 2* overall.
A nice night waiting for my flight
ByTraveling_Dan
20 July 2016
I missed my connection so I needed to stay over. My bag had gone missing, so I had few necessities with me. The staff made getting in the room easy, and the room was comfortable. It had some snacks (gratis) and coffee, and even a little toothbrush...
I hope I never go through Heathrow again, but if I'm in London, I'll probably stay here.
Unpleasant Experience
ByA.Ab.
20 July 2016
Planned to stay 7 nights but left after the first night due to the terrible room and bathroom conditions. Additionally, I was billed incorrectly and tossed back forth between the front desk and reservations with no resolution.
Comfort all the way
ByPattie1953
19 July 2016
Stayed for one night before taking a flight from Heathrow. It was a very comfortable nights sleep and a lovely evening meal. It was very easy to locate and would highly recommend.
Good hotel close to Heathrow
ByBonny R
16 July 2016
This hotel is a good base when using Heathrow. The Staff are very helpful and the rooms are clean and comfortable and travelling with a wheelchair user very spacious for our needs. The only down side is the bathroom is not totally accessible a walk in shower would be much more helpful.
The hotel offers plenty of parking. There is a good regular shuttle service to all terminals @ Heathrow.
great service
Byjsully50
15 July 2016
all the staff helpful and pleasant from the reception to cleaners makes the stay more relaxed