 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property
Overall Experience 4.2
86%
Recommend This Property
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Open Gallery
Great staff, average room, no ventilation
ByGigrota
18 February 2021
The hotel ventilation system is terrible so room smell is stuffy and stale. The windows do not open even a tiny crack to allow in fresh air ventilation that is important during this pandemic (neither is there any covered outdoor space to get some fresh air). Staff were all extremely riendly and professional and were all willing to try to fix issues that they had the power to solve. The on-site restaurant has very very limited menu for dinner and was hit or miss for quality and availability....better to skip and order from delivery apps. The breakfast was average to below average (always came cold and pastries and toast were extremely dry, cold and hard).
Great service
ByMifaa
05 February 2021
I stay in this Hotel quite regularly due to my work, always been greeted with smile and professional demeanor. No request too big or too much always happy to accommodate guests needs. Stuff in this hotel from front desk to housekeeping very helpful and friendly.
Thank you for making my stay to pleasant in this horrid times.
Test, Stay and Fly
ByDISGreece
02 February 2021
As an IHG loyalty member, I immediately booked this service when I needed to fly from Heathrow. The whole procedure was straightforward and great value for money. Arriving two days before my departure ensured I had plenty of time to reach the hotel by public transport during off-peak times and get tested with overnight results. The extra day was a precaution in case the test was inconclusive.
A warm and professional welcome
ByBobbin
01 February 2021
On arrival greeted by professional and welcoming staff the rooms are clean well presented,I have stayed here on many
occasions over the last year.
The only down side being the lock down situation has caused the restraints and bars ect have been unable to operate and the travel to alternatives is quite a drive.
This I understand is not the hotels doing but the distance to other facilities is a slight problem.
Simple but Efficient
ByDavid
27 January 2021
Basic room but good service by the staff. Very quiet but as expected during Covid times.
Excellent stay and very nice experience overall
ByKashif
25 January 2021
Overall indeed an excellent stay.i wish to be part of thishotel as an employee
All good considering lockdown
ByGBH-UK
22 January 2021
Amazing breakfast (room service due to lockdown), great location and good value overall. The parking is the worst thing about this hotel managed by a third party which is a pain and you just have to remember to pay as the staff won't remind you to add parking. Parking's expensive too.
Nice rooms. Good food
ByKenneth
03 January 2021
Nice rooms. Good food. Staff was amazing. Outside was scary, dark and unkept.
Great place to stay before long flight
ByJonesy289
29 December 2020
Great hotel, would be better if breakfast was included in Park and stay packages but hotel very clean and staff were excellent.
Great last minute stay
ByAnon
21 December 2020
Comfortable and relaxing night, thanks to the staff at the booking office who was able to find a room at a great price and the staff at the hotel who were most welcome
Great hotel
ByHowe82
20 December 2020
Excellent hotel with easy access from m4. Will be staying there again soon.
Mrs F
ByMrs F
18 December 2020
The hotel reception had excellent customer service. The room was clean and fresh throughout my stay.