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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
80%
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整体体验

4

基于 1065 评论
80%
推荐此酒店

Ratings Breakdown

1065评论

  • 5 星级
    566
  • 4 星级
    230
  • 3 星级
    111
  • 2 星级
    64
  • 1 星级
    94

Always great with IHG

By

2021 十月 20

platinumelite

Enjoyed are stay, as we always do. Thanks a million for everything.

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Stolen phone

By

2021 十月 19

club

My phone was stolen from my room and I was told that the only ones with access was the house cleaning and front desk, I believe it was the front desk because I tracked the phone and it stayed to the hotel until 11pm when the front desk worker got off

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Hospitality

By

2021 十月 17

The staff was friendly and helpful with any of my concerns.

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Loved it

By

2021 十月 06

Other than you all look to be renovating, and parking was very limited, EVERYTHING was awesome..

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It was ok

By

2021 十月 05

platinumelite

The manager when checking in was very polite and professional. The rooms are under renovation and do have a "musty" smell and look worn down. They were very clean and the bed was somewhat hard. They do not offer a free continental breakfast and the guy that was there on checkout morning was rude and short tempered. Overall it was fine for our one night stay. We could not get a crib for the baby for some reason.

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Ida Relief

By

2021 十月 03

Because of hurricane Ida I was able to get a room here and I am happy that I did I stay here was really relaxing and just what I needed thank you

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It was very relaxing

By

2021 十月 03

club

Great hotel to visit and stay at very courteous staff and I would recommend this to any person whom choose to visit Mobile

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Great customer service/Relaxing

By

2021 九月 27

The staff were extremely professional and kind. The room was clean. The beds were comfortable and bathroom was very clean.

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Comfortable bed and great service

By

2021 九月 14

platinumelite

We really enjoyed our stay. Tammy at the front desk was great, very professional.

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Good customer service; beds comfortable; rooms in need of update

By

2021 九月 12

Checked in for 3 nights at Holiday Inn Mobile-Airport. Staff was very friendly and accommodating. Overall, room was nice enough, however, seems to be in need of updating. Upon entering the room, there was a very musty smell and the carpet felt damp. The carpet/floor next to the air conditioner was actually wet. Overall cleanliness of the room was not what I expect from a Holiday Inn. Furniture was dusty; there were M&Ms in the floor next to bed frame; used complimentary shampoo/conditioner/lotion in bathroom. The one morning that our room was cleaned by housekeeping, they made one bed and left the other unmade and still didn’t replace the complimentary items in bathroom. Aside from these things, the beds were comfortable. As for hotel overall, each time I went for complimentary coffee, it was either empty or barely warm. Lastly, this is first Holiday Inn I’ve stayed at that did not have complimentary breakfast.

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Comfortable Bed, Clean

By

2021 九月 11

club

Thanks. Clean room, great hospitality. Clean parking lot

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Disappointed by cleanliness

By

2021 九月 09

club

The hotel overall was not very clean. From the leak above the front automatic doors, to the indoor pool floor riddled with trash,

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