Rated 4.4 out of 5 by 90
Rated 4.0 out of 5.0 by @Chris great dining service
Room was modern and everything was new. Ordered meal to go, it wasperfect.
July 3, 2014
Rated 2.0 out of 5.0 by felton stay at holiday inn mobile
staff was not accomadi\ating at all, rooms were fine, restourant food was just okay but service was not good. will not stay at this hotel again.
July 2, 2014
Rated 5.0 out of 5.0 by Jenn1217 Great Staff
We arrived with 2 cranky kids in tow. Byron was WONDEFUL, he quickly checked us in and answered all our questions without skipping a beat!. The hotel was clean and all staff we met were nice an friendly.
June 24, 2014
Rated 2.0 out of 5.0 by Cruise Junky Noise level between rooms was horrible!
Booked a King Executive room, ended up with two queens. I was on the 3rd floor and the noise from the room right above me was horrible! Didn't need an alarm clock because the people upstairs got up at 5AM. I was still charged for the King room when I checked out and was told they couldn't change the charges. I was also told that a manager would be calling me later that day to discuss the issues, it's been a week and still no call! I stay in hotels 3 to 4 nights a week and this was the second Holiday Inn I tried because of location. Never Again!
June 23, 2014
Rated 3.0 out of 5.0 by Godrocksme Ups and downs
This is a very nice property, but I was so disappointed in the service. I gave an average rating because once I did call back and report to the manager the problems we encored while there, they were fixed and I was refunded some points and a night's paid stay. I could go on about how bad things were but I will just focus on the fact that a somewhat satisfactory resolution was reached. I think things could be better with some staff training and I hope that the promise made to me will be kept. The property was clean and well maintained, but staff traing has to be stepped up.
June 23, 2014
Rated 3.0 out of 5.0 by ambulancesalesman100k nice hotel
nice clean stay, we will stay again while I am in the area. Convenient location
June 22, 2014
Rated 5.0 out of 5.0 by Marinemike Mobile
Very clean and friendly staff, the room was really nice and the shower was excellent. I had a very good stay
June 21, 2014
Rated 5.0 out of 5.0 by Zodiackillah Totally recommend
A must stay if traveling to Mobile AL. No complaints.
June 19, 2014