 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property
Overall Experience 4.3
87%
Recommend This Property
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Barely 3 stars
ByBamagirl81
October 20, 2017
Hotel does not air condition it's hallways or elevators. Thin walls. Limited food choices. Morning buffet was not attended to therefore food ran out and not replenished.
Nice Hotel
By
October 17, 2017
Great hotel I think people should stay in this hotel. I feel that people would like the hotel and the staff at this hotel.
Good stay
ByJalt
October 16, 2017
Clean. Friendly staff. Bar needs better offerings and condiments. Needs better quality coffee in the rooms.
Mobile great stay
BySwagger Wagon
October 16, 2017
Great location to SHC and restaurants- great staff friendly and helpful. I will stay again no doubt.
Expected more...
ByBamagirl81
October 09, 2017
Stayed for 2 nights. They do not have A/C in the hallways or elevators. The ac in my room was so loud I had to double the volume on the tv in order to hear it. They offer lots of tv channels but it's by Direct tv so if it's raining you won't get any channels. Bed was comfortable. Housekeeping was adequate. Room service was limited and taste was ok. Could hear noise in the hallway except when ac was running so nothing was very soundproof. All in all just an average stay.
confused about on site dinning?
ByNana
October 03, 2017
The café that was located inside the Hotel served breakfast and dinner but did not serve lunch???? If they had offered a lunch menu and service it would have been more helpful to me. When you are in a meeting and have a limited lunch break it would have been nice to stay at the hotel for this.
Upset on 10/2
By10/2 17
October 03, 2017
Very nice and safe place stay. Very clean, friendly, convenient. They only thing is I was charged twice, once at what online quote was, then 3 days later, was charged again for the room. First payment posted the day after we left, no problem, but today saw where my card was charged again at different rate. Now hotel has my money and it want post back to my account until Wednesday! So wrong!
Our stay
ByLegann
September 29, 2017
When we arrived it took two hours tote in because the system was down. Once we got in the internet did not work.
AC in hallways and elevators inoperable.
ByMike
September 27, 2017
The hotel is nice, but no one on staff addressed the AC issues in the hallways and elevators.
Hotel staff suckd
ByDrop dead
September 23, 2017
Poor if any training. One maid actually grunted at me instead of saying good morning. Bartender had no idea what Bourbon or merloit was
Nice hotel
ByBill
September 21, 2017
Was jammdd packed due to people fleeing Irma yet everything ran smoothly and the staff was pleasant
Very comfortable bed
ByNell
September 20, 2017
King size bed has best mattress ever!!! Always clean restrooms. Hotels maintenance is excellent as always.