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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
88%
推荐此酒店

整体体验

4.3

基于 2415 评论
88%
推荐此酒店

Ratings Breakdown

2415评论

  • 5 星级
    1362
  • 4 星级
    636
  • 3 星级
    203
  • 2 星级
    115
  • 1 星级
    99

Comfortable bed

By

2021 九月 25

Room was very clean, hotel staff was helpful.
The only issue was the balcony (spiders/webs)
We only stayed one night two or more would have given us a better feel for the hotel.

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Voyage de loisir

By

2021 九月 25

Tout était parfait,bien situé, propre personnel accueillant bon prix

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Love it!

By

2021 九月 25

club

Always a great place to stay ! Great location! Always clean and friendly!

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Séjour qui se termine en queue de poisson

By

2021 九月 23

Nous nous sommes fait montrer la porte pour notre 3e nuit parce qu’un employé n’a pas fait son travail! Et aucun effort n’a été déployé pour nous aider. Le manager nous a traité de menteuses.Plus jamais je n’ira à cette hôtel.

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Great property, Great location

By

2021 九月 22

Fantastic stay: very clean, reasonably quiet, friendly staff, convenient location.

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AC in the room was not working

By

2021 九月 20

AC in our room was not working and the management did literally nothing to help us get a night's sleep. They suggested us to open the door and sleep which is ridiculous given that our room was right next to the parking lot with loud noise all night. The morning after this experience the manager starts blaming us that we couldn't figure out starting the AC but everything was fine on their end which makes no sense because they came to the room and their own personnel couldn't figure out starting the AC

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yes good place

By

2021 九月 20

we like the balconny and the paccage deal with the restaurant

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Good service

By

2021 九月 19

Good position, service and great restaurant.
Nice pools

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Over all quality for our trip

By

2021 九月 17

club

We did not have any negative issues. Our room was clean and quiet. Breakfasts and supper were excellent. The dinning room staff morning and night were very nice and friendly. The parking was convenient. Every staff member we met was friendly and smiling

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Old hotel

By

2021 九月 16

club

noise and no customer care at all,very old hotel.run away from this hotel

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Horrible service

By

2021 九月 14

The rooms are good nice area restaurant is great. The rooms need to be renovated and cleaned better there were spiders near the sliding door to the balcony. The big problem I had was Polly at the front desk she threatened us with this nasty letter trying to evict us at 3am for making noise which I believe they had our room mixed up with another because we were in bed when we got the second warning. Even the first warning all we did was walk into the room from the casino. We then finally came to an agreement that we weren’t making the noise they were describing and to wave the charges but she threatened to evict us herself if we “made noise again.” In the morning I still got a charge of $250 (more than the room) for noise which we explained the situation to the manager who had no clue what was going on. She could only save us half the fee when we literally did nothing. Complete money grab in my opinion and all they say is that we were making noise and accusing us for things we didn’t do other than walk into the room and talk for a bit. Horrible experience. I feel bad for the other good front desk workers who don’t deserve to deal with Polly’s screw ups.

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Great stay

By

2021 九月 14

club

Once again the Holiday Inn at the falls was very good. I used online pre-check in and that made the check in very fast. The staff here is always friendly. We like Robin at the front desk but all the staff are great.. Pools open and lovely the breakfast very good too. The rooms are comfortable and we feel relaxed. Keep the free parking and we will return again.

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