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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
88%
Recommander cet établissement

Impression générale

4,3

en fonction de 2433 avis
88%
Recommander cet établissement

Ratings Breakdown

2433avis

  • 5 Étoiles
    1370
  • 4 Étoiles
    640
  • 3 Étoiles
    204
  • 2 Étoiles
    118
  • 1 Étoiles
    101

We had stayed here before and it was good

By

octobre 18, 2021

Now I probably will stay anywhere but !
Had to change rooms mid stay!
Restaurant slow and food was cold.
Patio doors took two of us to open and close!
Vending machine only had water available?

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Decent Hotel

By

octobre 17, 2021

Basic clean hotel, close to restaurants, casino and the falls.

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Extremely Disappointing

By

octobre 15, 2021

club

The room looked as if it had only been swept (except for the bathroom) and the bed made. Everything else was filthy. There was dried urine on the toilet seat and toilet roll holder, black hair all over the bathroom floor and side of the tub, and it looked as if it hadn't been wiped down or dusted in months.
I was really looking forward to sitting on the balcony in the evening because the weather was so nice, but the chairs were filthy, the balcony floor was all stained and sticky and there were cigarette butts all over it.
I was so disappointed because the photos looked so nice. I'm really glad I brought wipes. I had to clean every surface in the room because I was afraid to put anything on them.

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Close to the sites

By

octobre 12, 2021

Close to the falls, and all the fun area. Good food around the area

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quick getaway

By

octobre 11, 2021

Hotel was clean and inviting, room/bed was great, just wish there was a microwave in the room

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Great service

By

octobre 07, 2021

club

Great customer service and friendly staff. All are very helpful specailly manager.

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Good location

By

octobre 06, 2021

platinumelite

It was fine no problems except length of this survey

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Not Holiday Inn Quality

By

octobre 06, 2021

We spend approximately 30 nights a year a Holiday Inn with no issues. This hotel was not up to their standards and didn't have the same staff expectations. Pool was dirty and no towels and after asking for some 20 mins later 4 were brought out and there were 9 people in the pool.

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Helpful and cheerful staff

By

octobre 05, 2021

club

Staff were very pleasant to deal with from check in to bringing us a new remote for the TV. Beds were comfortable and room was clean.

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Exceptional stay!

By

octobre 05, 2021

club

Really enjoyed my stay at the Holiday Inn! We stayed two nights and found that the location was great! Cleanliness in the rooms was great, along with beautiful rooms and furnishings!

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Sensational Staff made for a Stellar Stay!

By

octobre 05, 2021

club

From the Booking staff to the Front desk to the Housekeeping staff, everyone we met and/or spoke with made sure we had the best experience! We were attempting to treat ourselves to a mini-vaca with a couple of challenges to navigate and this group of professionals ensured we had nothing to worry about! Also, the Salmon dinner at CoCo's was deeeelicious!

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Great Hotel

By

octobre 04, 2021

platinumelite

Staff was willing to do anything to make our stay excellent however we had no problems but they were very attentive

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