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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
90%
推荐此酒店

整体体验

4.4

基于 1807 评论
90%
推荐此酒店

Ratings Breakdown

1807评论

  • 5 星级
    1175
  • 4 星级
    385
  • 3 星级
    118
  • 2 星级
    72
  • 1 星级
    57

Nice hotel bad location

By

2020 九月 22

platinumelite

The location is not great with homeless people around entrance. I will stay out side of the city next time.

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Great location.

By

2020 九月 22

Great location. Able to walk to restaurants, shops, boat cruises, city tours and pubs.

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Biking adventure

By

2020 九月 21

This was the perfect place to stay for our bike trip around Portland. We simply downloaded mapped trips from bikemaine and were on our way. Took a break at the Two Lights Lighthouse for the best lobster roll ever.

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very convenient location and nice port view

By

2020 九月 18

platinumelite

nice port view.
convenient location, walking distance to restaurants and port.

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A Good Hotel in a Great Location

By

2020 九月 17

platinumelite

Easy walk to all of downtown Portland, if you want to see the city/shoreline it's hard to beat. Room was clean, staff was friendly and available, everything worked, bed and pillows were extremely comfortable for both my wife and myself, hotel in general was quiet. We were lucky enough to get a bay view and it was beautiful. COVID-19 protocols are reasonable and posted on friendly signs around the property.

One minor issue was that parking is in a tight-fitting underground garage and is subsequently pay-per-night even for hotel guests, but the rate is reasonable and I imagine if this charge was eliminated it would just be rolled into the nightly rate for all guests as opposed to only those who use it. So it's more fair but more people complain, which speaks to the quality of the management that they're willing to make the harder, fairer choice, if only on a minor issue.

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Close to the wharfs

By

2020 九月 17

On our way home we chose this hotel and was very pleased with the service and friendly staff. Felt safe and secure and had covid practices in place. No food offered onsite due to the virus but plenty of outdoor options within walking distance.

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Least friendly staff I have ever encountered at an IHG

By

2020 九月 15

Over the course of our stay (was supposed to be 4 nights but we left a day early) we had interactions with 3 different males working at the front desk. One was a disinterested as the other. The first, upon check in, was thrown by the fact that I had a free night for the first night and how to make that a smooth transition. Then he never said anything about being Spire Elite or the upgrade. I had to ask. He was generally just not friendly. I thought it was me but when we walked away my husband said "wow, he really could have cared less." The second night we tried to get information from the gentleman at the desk and told him we were probably going to be checking out a night early. He didn't ask anything and was skimpy with the information we did ask for. Later when we came back in, we were the only ones in the lobby and he was only one at the desk. It was 3 of us and he never even looked up or acknowledged us. The day we checked out, I noted that we were leaving a day early and the guy checking me out didn't even look up. We encountered a few females at the desk who were much more helpful.

Overall, even for COVID times, the environment was not great. Not even so much as a pot of coffee and some wrapped up muffins. The next hotel we checked into had a grab and go breakfast--they made it work. When we did call for room service it just rang and rang (both in the evening and night) until it went to the main desk recording. It is just the worst overall vibe I have ever gotten at an IHG. We are Spire Elite--we stay at IHG all the time. My husband travels all over the world for work and always tries to chose an IHG and this was not the norm. It is so hard to put my finger on--the environment was just off putting.

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Labor Day Stay

By

2020 九月 14

Stay was super friendly. There were cute Maine themed lobster signs around the hotel to remind you about social distancing. Overall wonderful stay!

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Great service

By

2020 九月 13

club

Clean hotel with comfortable beds in a great location (downtown Portland)

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Portland holiday inn

By

2020 九月 12

platinumelite

Slightly further away from the port but still walkable and has a nice view since sits higher above other properties

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Much better places out there

By

2020 九月 11

club

This hotel is in kinda of sketchy area, I would NOT walk around there alone when it is dark, morning or night. The hotel is desperately outdated and WAY overpriced for what you get, not to mention $10 per day to park! There were other places in a much better location and probably for the same price, do your research and read every review.

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Below average

By

2020 九月 10

Very average property without any service at all, not recognize Priority Club preference or perks
Bed is terrible, no sanitazer, every bottle is empty

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