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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
85%
推荐此酒店

整体体验

4.2

基于 812 评论
85%
推荐此酒店

Ratings Breakdown

812评论

  • 5 星级
    441
  • 4 星级
    215
  • 3 星级
    72
  • 2 星级
    51
  • 1 星级
    33

Fairly typical experience

By

2019 八月 21

I'm a repeat visitor to this location. Convenient access right off of I-83. Check in was fairly typical - Spire status acknowledged and welcome amenity offered. Room given was the type/size booked so it doesn't seem like I was upgraded, and also not all my stay preferences were met so it seems Spire status doesn't influence room selection . A recent renovation project has been completed and the property looks more modern and new than it did in the past. They also have the new, comfortable beds which were a treat. Got a great night's sleep on that mattress. Check out is 11AM. I requested a late checkout but was denied one, stating they were full the following night. I shared that I was a Spire and was eligible up to 2pm but then it became an auction with the desk manager to get to 1pm. This erosion of these benefits is really having a negative impact on my brand loyalty. Value was decent for the area / date of stay.
Overall, fairly good but expect minimal perks from the IHG loyalty program.

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