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Gästeberichte
Jeder Bericht und alle Bewertungen, die wir erhalten, werden überprüft. So stellen wir sicher, dass nur Berichte von Gästen veröffentlicht werden, die tatsächlich im Hotel übernachtet haben.
89%
Dieses Hotel empfehlen

Gesamterlebnis

4,4

auf Basis von 1397 Bewertungen
89%
Dieses Hotel empfehlen

Ratings Breakdown

1397Bewertungen

  • 5 Sterne
    925
  • 4 Sterne
    291
  • 3 Sterne
    76
  • 2 Sterne
    55
  • 1 Sterne
    50

Maintenance needed

By

08. August 2022

The attitude of the staff could certainly improve. When asking questions, the information was basic at best. The room was near the main floor door, which didn't lock, and banged shut every time someone went through it - all night long. The a/c in the room, rattled and sputtered and I needed to turn it off because of the noise during the night. The toilet leaked and running consistently, needing to be turned off during the night. I reported the door issue to the desk and was told it was the lower level door that needed fixing and they were working on it and the answer was to prop the door open with a rag. I was told the maintenance man would look at the toilet, but never did. Housekeeping didn't throw the empty water bottles away that were left on the counters, but did empty the trash cans. I left a pair of shoes in the room and called asking for them to be sent to me. I was told I needed to send a prepaid label to them. I requested an email from them so that I could send it. I never received it and am assuming my $120 Nikes have been lost. The location was good and the pool lovely, but closing it at 9 was a bit early and if you are going to have a rule of not glass and no food or drink at the pool, then maybe you should enforce it. All in all not a great stay and I would think twice about staying here again.

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Clean

By

08. August 2022

Difficult to reach room/cards malfunction then you have to walk all the way back to the front desk with all your bags

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Great staff, very clean

By

31. Juli 2022

Great staff, rooms in right tower were updated and clean. Staff cleaned rooms every day. Breakfast buffet available in morning. Would highly recommend.

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Great service

By

29. Juli 2022

The check-in and check-out staff were friendly, organized and professional.

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Great location

By

21. Juli 2022

Room was clean and staff were friendly and courteous. Bathroom shower was old or dated. No pool or restaurant or bar open during my stay.

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Near airport, easy access to mall

By

21. Juli 2022

Great stay, good location not too far from mall & sports complex… very close to airport

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Am I getting paid for this review

By

20. Juli 2022

It was bad ——-this is the reason I’ll never stay … you put more time in a review then maintaining the facility - having a bar or a restaurant would help and a clean gym and hey why not a shower your guests can use that doesn’t have hair all over the curtain

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One night stay

By

20. Juli 2022

The check in was easy but staff spoke very fast. Friendly. Room was clean, beds comfortable. Bathroom clean, water pressure in shower great. Location was perfect for our travel purpose. Would definitely stay again if in the area. No pool was disappointing. No complimentary breakfast.

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Great Stay

By

12. Juli 2022

Great room, it was real clean. The bathroom was nice and clean as well. Loved the bed and pillows. Was able to get a good nights sleep. And the service by the staff was great as well. Looking forward to returning.

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Friendly Staff

By

07. Juli 2022

I was greeted by a friendly staff member and the room was very clean. It would be nice to have a couple of more towels but otherwise, it was great.

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Bad Experience

By

05. Juli 2022

Hotels needs to be renovated & pool is closed for the summer

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Convenient stay, comfortable bed

By

03. Juli 2022

Easy check in, free parking, queen beds comfortable

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