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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
96%
Recommander cet établissement

Impression générale

4,7

en fonction de 1429 avis
96%
Recommander cet établissement

Ratings Breakdown

1429avis

  • 5 Étoiles
    1182
  • 4 Étoiles
    169
  • 3 Étoiles
    40
  • 2 Étoiles
    17
  • 1 Étoiles
    21

good mattress

By

juin 30, 2021

appreciate shuttle service to airport. Comfortable room and good mattress

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Flying 101

By

juin 28, 2021

club

Great staff, friendly and so compassionate. Super comfortable beds and room. I felt so safe and got the rest I really needed.

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Wonderful staff!

By

juin 26, 2021

club

The staff was great! Always very helpful and johnny on the spot. Our room was clean and comfortable. Water and coffee were available 24/7. The only downside was the pool area had not been cleaned. The tables were dirty with dried food and drink, there was trash rolling around the deck area and used towels laying all around. We had to ask for clean pool towels and when they were brought out, the staff member dropped off the towels and left, didn't even think about picking up the used ones. All in all, we enjoyed our stay, thanks to See!

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DISAPPOINTED

By

juin 24, 2021

After driving for most of the day, I couldn't wait to get to our room to relax for a bit. We arrived at around 3:30 pm, which is after the designated check-in time. The desk clerk informed me that our room wasn't ready and that it would be at least another hour. I was sorely disappointed because I wanted to relax and lie down to rest. I asked why it wasn't ready, and her reply was that they had a full hotel the night before and the cleaning crew was behind. I asked if IHG members don't get prioritized to make sure our rooms are ready for us, and they stated that they tell the cleaning crew that but apparently, it falls on deaf ears. It seems to me, if that is the case, there is a management issue. We were asked to wait in the lobby. No beverages or snacks were offered to us to at least soften the blow of our room not being ready. Our room was not ready until almost 5:00 pm, which to me, is unacceptable. If they were aware that our room was not going to be ready, someone should have given me a call to let me know, so that we would not have hurried to drive in. There were no concessions offered to make up for the inconvenience.

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Love the property… will definitely be back

By

juin 18, 2021

Love everything about this property. Front desk to the room .. it was nice… didn’t get a chance to experience the dining area but hopefully next time I will

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Great value, close to airport

By

juin 16, 2021

My stay was brief but the hotel lobby as well as the room was immaculate. Beds were very comfortable and the staff was pleasant and helpful. Airport is just 5 minutes, which was very convenient for an early morning flight I would definitely recommend this hotel.

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Great hotel

By

juin 15, 2021

Great price for the area. No complimentary breakfast but there is a bar/restaurant in hotel. The food and drinks are pricey! The pool was great on this HOT ROT weekend!

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Clean hotel. Nice outside area

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juin 13, 2021

Outdoor furniture was in disrepair and there was a wasp nest in the towel return. The pool was great. The staff were fine. I was not greeted as a rewards member. I was offered cookies or water on check in but they never gave it to us. The ice machine on our floor was not working which seemed odd since it looked like a new hotel. It was a great location near the airport.

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Nice property and stay

By

juin 12, 2021

This was a pleasant surprise for an airport hotel.... very clean!

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Ease of Stay

By

juin 11, 2021

club

This Holiday Inn gives you immediate access to the freeway and also has an airport shuttle. There is no charge for parking and Austin sites are easily accessible by car. A restaurant and bar are on the premises along with a snack area. Connecting rooms are available for families. Beds are comfortable and clean.

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Great experience and wonderful staff

By

juin 10, 2021

Really enjoyed my stay at this holiday inn. The staff was great and the breakfast was really good! Ms Dee at the front desk was very helpful with check in and assisting with all of my questions.

I recommend This hotel and look forward to staying here again.

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Very Accessible

By

juin 09, 2021

Very comfortable and a quiet. I didn't get welcomed as an IHG member but that wasn't a hugh deal. I was allowed to check in early without giving prior notice

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