 Guest Reviews
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96%
Recommend This Property
Overall Experience 4.7
96%
Recommend This Property
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Great location well lit poor food bev prices
ByP0nderosa
November 21, 2019
The Hotel and staff are great, Room was as expected with a high end Holiday Inn. The restaurant however has hiked the prices into a crazy place. I had 6 wings, a side salad, a glass of wine and 1 beer and my ticket was fifty. That's insane, 2 nights later was at another property and had a much nicer Salmon dinner plate and glass of wine and my ticket was twentyeight. Whoever decided to raise the prices so extreme at the house restaurant has convinced me to stay elsewhere. I'm not paying twelve for a glass from a six dollar bottle of wine and certainly never again eight for a beer outside of a stadium. Absolutely ridiculous and taking advantage of your loyal business travelers
Great facility and even a good restaurant
ByAurora's scratcher
November 20, 2019
My only 2 criticisms are 1. trouble figuring out how to get into the parking lot from the highway (never met a road system like that one) and 2. some bit of noise inherent to being on the first floor. Great place and a great price.
Luxury Room for a Great Price!
ByJayShun23
November 18, 2019
My stay was wonderful! The room was very exquisite for the price. The room had a vanity area, nice spacious bathroom, and the bed was super comfortable. The hotel isn't too far from downtown so it was a great stay!
Very nice hotel.
ByJill
November 17, 2019
The hotel was clean and great customer service. Only one issue - I was supposed to be tax free (paperwork was provided) but I was still charged tax and I have yet to receive a new bill.
Great redesign
ByBlackledsun
November 15, 2019
Great new design and upgrades. Loud hallways and door slams made for a rough night of sleep. Young front desk girl was very immature. Breakfast staff was very slow and unsure. Overall I would stay here again.
Great bed
ByEmode
November 15, 2019
Loved the bed and the bartender in the lounge did a great job interacting with the customers and taking care of them
Great overnight stay
ByMax48
November 15, 2019
Thoroughly recommend if have an early flight. It’s an ‘airport hotel’; but a good one
Pristine and Comfortable
Bykinla3
November 13, 2019
Our stay at the Holiday Inn - Austin Airport really exceeded our expectations. The front desk staff were friendly and helpful. The entire room was spacious and impeccably clean. The common areas were also very comfortable. This hotel is at the top of our list the next time we come to Austin.
Very nice hotel
ByKarbear
November 13, 2019
Brand new facility, friendly staff, great customer service! Was extremely satisfied with the lodging!
Very clean, new, updated, very comfortable bed, good service.
ByLLUD
November 11, 2019
I had reserved two rooms with two queen beds. I requested the rooms away from the elevator. Interestingly, we were right next to the elevator and surprisingly, there was no noise. Both rooms had king size beds. Not a problem for one room, but inconvenient for the other room. The beds were extremely comfortable and good pillows. It took awhile to get checked in; not sure why. Overall, I would definitely stay there again.
OK but could do so much better
ByLewis@44
November 09, 2019
Beds clean and comfortable but front desk staff totally disinterested and disengaged, bar staff very friendly and professional. Surprised no room safe but saw they had safety deposit boxes, front desk said they didn’t then spoke to a manager Michelle who said yes they do! Took same day dry cleaning at 9am for 4pm return, it didn’t arrive was told it would be back next day afternoon, I wanted to wear it the next morning! The hotel and hotel chain are plastic mad! Plastic cups wrapped in plastic, plastic coffee cups and stirrers, straws, forks, knives, everything is disposable. Why not put glasses and china mugs in the room?? Bamboo straws are cheap and eco
Convient
ByRon; short
November 08, 2019
The room was very roomy comfortable and quiet the TV worked well the lights and electrical outlets we’re all in good shape and located nicely