Rated 4.8 out of 5 by 319
Rated 5.0 out of 5.0 by StevieRog Great hotel with professional staff
I stayed at this Holiday Inn from the first week in February, 2015 for about six weeks and was totally impressed by the efficient and professional service provided by all the staff. I want to make a special and personal thank you for the wonderful service provided by the following staff; Brenda, Sheryl, Kristel, Hanan, Tenzin, Marisa, Jana and other staff that I did not mention. These individuals made me feel at home away from my home. I was very sad to leave there. I must say without a doubt that my stay at this hotel was the best accommodation I experienced for quite a long time and look forward to staying there again. Thanks again to all the staff that made my stay a very comfortable one, and hopefully see you soon.
May 2, 2015
Rated 5.0 out of 5.0 by Busaeed Good and comfortable hotel
I enjoy to book every time I visit Abu Dhabi this hotel
May 2, 2015
Rated 4.0 out of 5.0 by theartofstephen Repeat customer and I shall be back again
I cannot fault the hotel and staff, especially those that work the hardest including the bel hops and the housekeeping team. The rooms are nice and spacious and were cleaned impeccably every day. The only negative is the gym. It's far too small. Even if it was twice as big as it is it would still be small but that would be a vast improvement. Please do something about this otherwise it's a great hotel located in walking distance to the exhibition centre and easy access to downtown and Mussafah for business and equally good for visiting Yad island, the Grand Mosque and only a 15 minute taxi ride to the malls. The location the hotel is in is up and coming with new developments and shops and Cafes opening everytime I return.
May 2, 2015
Rated 5.0 out of 5.0 by Dice Man Everything was outstanding
Extremely satisfied! The greeting staff, the front desk personnel, the cleaning people, all were very professional and helpful.
May 1, 2015
Rated 5.0 out of 5.0 by ZomZom General review
Excellent hotel on all aspects, especially the quality of the room and the staff
April 22, 2015
Rated 5.0 out of 5.0 by Lawrenceville Home away from home
This was our 3rd visit over several years and each time the experience has gotten better. Our visits from the United States are for relaxing and sight seeing and this hotel is close to some of the most beautiful sights in the area. Located in an area that is conducive to pleasant strolls in the evening. The staff was extremely cordial and courteous. All of our needs were met by the friendly staff, from the warm greeting at check-in to our departure. We are looking forward to planning our return trip in the near future and will definitely be making this Holiday Inn our home away from home.
April 21, 2015
Rated 5.0 out of 5.0 by tobefree Extended Stay at the Holiday Inn
The Holiday Inn was our extended stay for almost three months when we arrived in Abu Dhabi. We were very comfortable and well taken care of. The staff is the best! Mary, Ireyna, May, Melvin, Junaid, Sherwin and others in the Silk Route made meals wonderful with help, greetings and conversation. The buffet menus could have a little more diversity as we stayed there almost three months there was little change in selection each day. Friday buffets are always the best.
The Front Desk Staff were so pleasant, helpful and supportive, Redouane, Brenda and Sheryl made our time there so special. Gopal and others at front door offered assistance beyond expectations and were always friendly as well. The staff works very hard here to make sure you are happy.
It is a great location and has several places to eat in the Hotel as well as room service. Weekend menus are the best. The view from the Thirty 1st is very nice and the drinks are very good.
The pool is a little small but adequate with lots of lounging. The gym has enough space and equipment to get a good workout.
Starbucks needs to be updated with cold blended drinks their selection was too restricted and pastry a little dry. This would have been a nice addition but with that said the location of the hotel is walking distance to a Starbucks and many very good restaurants for a change in meals. There is a lot of construction which did not affect our stay but reveals many new and exciting things in the area in the near future.
April 20, 2015
Rated 5.0 out of 5.0 by traveller00 Great service
very modern new hotel with excellent staff that here alway happy to help
April 15, 2015