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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 420 reviews
89%
Recommend This Property

Ratings Breakdown

420reviews

  • 5 Stars
    218
  • 4 Stars
    137
  • 3 Stars
    35
  • 2 Stars
    14
  • 1 Stars
    16

Holiday Inn Basingstoke

By

30 April 2017

I've been staying at this hotel for the last 7 months
and the hotel staff are very friendly and efficient.
There is varied menu, and the food is generally of a high standard.
Rooms are comfortable and functional, and are kept clean and tidy.
There is a good lounge area and bar, and good transportation links to the London area.
All in all a very good base for my business needs.

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Home from Home

By

29 April 2017

club

Great Staff and Warm Welcome Always, Rooms always clean and comfortable. A few more basics in the room would be appreciated, find the quantity of coffee, tea etc., supplied in rooms a bit poor not even given a couple of complimentary biscuits but I know if I asked I would probably be provided with them but would be nice if these were complimentary, I work in hospitality and know this can be provided for very little extra expenditure but makes a difference.

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hotel stay

By

29 April 2017

could have been a lot better, no. newfie in being an ihg reward member. I will look elsewhere next time

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Ok but showing signs of its age

By

28 April 2017

Nothing really wrong with this hotel but if you are expecting a modern fresh hotel its not for you, decoration and ambiance are from the 1970s and quite expected to see Granadas and Cortinas in the car park

Breakfast is awful, everything is dipped in the fryer and the grease residue is everywhere

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Room

By

26 April 2017

Room very warm but really good beds.
Othervise very happy with our stay

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Great service

By

26 April 2017

Great venue, very kind and helpful staff, they were spot on(just one who needs people skills training, she was rude and moaning along with pushing past the guests.)
Everything was a perfect day for our daughters wedding.. thank you.

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Week Away

By

26 April 2017

Comfortable executive rooms, good location with free parking. Staff helpful when approached. Recognition of spire status at check in

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Good stop over location

By

24 April 2017

club

Although not in the town this location is perfect for a stopover or base location as easy to access main routes. Little disappointed with choice at breakfast ef no Danish pastries or croissants plus the pancake machine was broken!

Staff very pleasant and helpful.

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Average.. that is all.

By

20 April 2017

Noisy hotel, lumpy beds, do not stay on bottom floor as you can hear EVERYTHING above you!

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Holiday inn

By

20 April 2017

club

Great hotel well maintained and good all round service from all staff

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High standard as usual

By

17 April 2017

We always feel that our stay in your hotels to be of the highest standard and it would be unthinkable to not stay in a Holiday Inn

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Amazing value for money

By

11 April 2017

Booked a twin room for my Dad and I as we do every year and we were not let down. Great service at check in, fast and efficient along with friendly. This was matched by the staff at the bar. Room was clean and comfortable as expected. Almost feel like I was undercharged!

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