Rated 4.3 out of 5 by 220
Rated 3.0 out of 5.0 by FAZ1972 GOOD HOTEL BUT STAFF NEED TO BE MORE FRIENDLY/COURTEOUS
Hotel is overall good for stay. However, there is no lift available for first floor, you can use only stairs which with small kids is quite difficult. Staff is not much friendly. I have requested for extra duvet and pillow, but staff said there is no extra pillow and duvet as Hotel is fully book. Tissue paper in bathroom were not replenished by HK. Aircon was not cooling the room properly.
On the other side, furniture quality was good and room was nicely made. There was no noise and you can sleep properly. Good value for money.
August 26, 2015
Rated 5.0 out of 5.0 by MBfeedback Friendly staff and good location
Great hotel with friendly staff. The hotel itself is an old building, which should not prevent you from staying. Once you get inside the bedrooms are clean and spacious compared to some, showers are powerful and refreshing after a long day at work. The food really depends on the chef on the day, you either get good food or exceptional food, but that said I have enjoyed every meal.
August 24, 2015
Rated 5.0 out of 5.0 by Steve G1 One night stay
Good quiet hotel. Nice rooms and quality beds.
Good parking and nice bar area for meetings.
August 23, 2015
Rated 4.0 out of 5.0 by stiv100 Business in Basingstoke
I have stayed at the Holiday Inn a couple of times and it does what it says on the tin - everything works, its comfortable and functional. Breakfast was great and the staff are helpful
August 22, 2015
Rated 4.0 out of 5.0 by AJ_KM2011 Comfortable bed and great location
Location of hotel is perfect for commuting to/from London or the Portsmouth area. Quietly positioned from main road and right next to a petrol station which has a small kiosk.
Beds are very comfortable and rooms very clean and professionally presented. Just what you would expect when staying in the Holiday Inn brand.
Plenty of parking space for big cars and friendly service staff.
Breakfast buffet has plenty to offer and is of a high standard.
I have used this hotel several times for business and leisure purposes.
August 19, 2015
Rated 5.0 out of 5.0 by Sarah231 Clean
No complaints. Room was clean and tidy. Breakfast was very good, I had porridge which was cooked to perfection.
August 19, 2015
Rated 5.0 out of 5.0 by BigCMS Good Hotel with excellent service
I stayed here as a stopover on a business trip. After a long journey to the hotel, it was a pleasure to greeted by the reception staff who were welcoming, efficient, friendly and helpful. The room was big enough (although probably not by American standards), with an unusual bathroom that has natural light; that gave the room a much more welcoming feel. Overall a very pleasant stay, and easy to find just a couple of minutes from the M3. There's a good little CO-OP supermarket/petrol station close by too.
August 17, 2015
Rated 4.0 out of 5.0 by oldmanandy Half Decent Hotel
Good enough hotel for a one night stay, the reception and service we're up to the usual HIG standards, and the breakfast was very good.
However, our room was a little tired and there was a distinct lack of atmosphere in the hotel bar.
The taxi services in Basingstoke are bit hit and miss, so book well in advance, or prepare to walk!
August 15, 2015