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Rated 4.3 out of 5 by 222 reviewers.
Rated 3.0 out of 5.0 by Comfortable bed and good rooms, service poor Cannot fault the reception and room facilities. The unsung hero's are the staff who clean the rooms. The bar service, cost of the restaurant and choice leave a lot to be desired. September 3, 2015
Rated 5.0 out of 5.0 by Great Hotel As a frequent traveller you notice when hotels start to feel tired and staff become jaded. The Holiday Inn Basingstoke seems to have bucked the trend. It has always been a good hotel, but after returning after nearly a year the hotel seems revitalised. As a business traveller I want accommodation I can trust to be consistent which enables me to relax after a long day. All the staff were enthusiastic and helpful - the rooms are spotless and more importantly comfortable. The bar menu offered a good selection and it was served with a smile and tasted great. The redecoration of the restaurant area is a big improvement and makes the space feel airy. Well done to the management team staff - I am looking forward to my next stay. August 29, 2015
Rated 3.0 out of 5.0 by GOOD HOTEL BUT STAFF NEED TO BE MORE FRIENDLY/COURTEOUS Hotel is overall good for stay. However, there is no lift available for first floor, you can use only stairs which with small kids is quite difficult. Staff is not much friendly. I have requested for extra duvet and pillow, but staff said there is no extra pillow and duvet as Hotel is fully book. Tissue paper in bathroom were not replenished by HK. Aircon was not cooling the room properly. On the other side, furniture quality was good and room was nicely made. There was no noise and you can sleep properly. Good value for money. August 26, 2015
Rated 5.0 out of 5.0 by Friendly staff and good location Great hotel with friendly staff. The hotel itself is an old building, which should not prevent you from staying. Once you get inside the bedrooms are clean and spacious compared to some, showers are powerful and refreshing after a long day at work. The food really depends on the chef on the day, you either get good food or exceptional food, but that said I have enjoyed every meal. August 24, 2015
Rated 5.0 out of 5.0 by One night stay Good quiet hotel. Nice rooms and quality beds. Good parking and nice bar area for meetings. August 23, 2015
Rated 4.0 out of 5.0 by Business in Basingstoke I have stayed at the Holiday Inn a couple of times and it does what it says on the tin - everything works, its comfortable and functional. Breakfast was great and the staff are helpful August 22, 2015
Rated 4.0 out of 5.0 by Comfortable bed and great location Location of hotel is perfect for commuting to/from London or the Portsmouth area. Quietly positioned from main road and right next to a petrol station which has a small kiosk. Beds are very comfortable and rooms very clean and professionally presented. Just what you would expect when staying in the Holiday Inn brand. Plenty of parking space for big cars and friendly service staff. Breakfast buffet has plenty to offer and is of a high standard. I have used this hotel several times for business and leisure purposes. August 19, 2015
Rated 5.0 out of 5.0 by Clean No complaints. Room was clean and tidy. Breakfast was very good, I had porridge which was cooked to perfection. August 19, 2015
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