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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.2

based on 468 reviews
88%
Recommend This Property

Ratings Breakdown

468reviews

  • 5 Stars
    237
  • 4 Stars
    156
  • 3 Stars
    40
  • 2 Stars
    17
  • 1 Stars
    18

Sunday Night Stopover !

By

August 17, 2017

This was a Sunday Night Stopover ,traveling from London to the west coast , we were looking forward to a nice meal but the Restaurant does not open on Sunday evening's ,but the meal in the bar area was okay ! Would go again but only as a " Stopover "

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Convenience and trouble free.

By

August 16, 2017

club

As above. Will return.

Convenience and trouble free.

Easy access to other routes.

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Very friendly and comfortable

By

August 15, 2017

Staff very friendly as a female traveller I felt very safe .Room clean and very comfortable internet worked well and easy to log into

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Good for a stop over night!

By

August 15, 2017

We stayed whilst passing through Basingstoke. Staff were great, room was lovely, food was delicious and overall it was a really enjoyable stay.

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Very poor service

By

August 09, 2017

club

Charged extra for no reason and then told technical error after many calls, then given wrong room and after telling them it's wrong they said don't have that room available even manager was unable to understand English and could not offer any help,
Not recommend for anyone it's totally waste of money

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Good Quiet Night

By

August 09, 2017

club

The Hotel was convenient for the event I attended, the staff were friendly efficient and courteous. It provided a good nights rest.

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Holiday Inn Basingstoke

By

August 07, 2017

I found the staff really friendly and welcoming, the breakfast and evening meals were really good I really enjoyed my stay at the Hotel.

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A Good Stay

By

July 30, 2017

Staff brilliant, food good and a very nice room. Will come back. Can't say any more than that is it speaks for itself.

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Torrential rain caused constant Powercuts

By

July 29, 2017

club

Powercut's repeatedly causing no light no power no internet no hot food

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Spacious room with comfortable bed

By

July 26, 2017

club

Upgraded to Executive suite. Room spacious with great comfortable bed and choice of pillows (soft or hard). Iron with ironing board, tea

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Friendly and good service

By

July 26, 2017

club

Family live in Basingstoke so we find the hotel very handy for our stopover and a great meeting place

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Nice stay

By

July 23, 2017

club

Overall stay was good. Staff was amazing. It is very good choice for this price range.

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