 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property
Overall Experience 4.5
95%
Recommend This Property
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Room was comfortable - Staff were exceptional
ByChampagneP
26 May 2017
The room was what you would expect, comfortable, clean and well furnished.
The staff were excellent, friendly, courteous and eager to ensure we enjoyed our stay.
The only minor problem was dealt with quickly and efficiently, there weren't really enough tea bags in the room, I'd expect enough for a couple of drinks each so I mentioned it and they came round immediately with plenty to see us through.
They also offered us a free drink at the bar as an apology as well which was great.
Wedding
ByHeather55
23 May 2017
Really nice stay at this well equipped open plan hotel. Room was an excellent size and they managed to fit a z bed in too, room was also very clean with plenty of towels. The fitness facilities were good and relaxing. With 3 children (1 being 3 yrs old) it could have done with some sort of a play area.
Great experience
ByRodNorwich
23 May 2017
This is not our first visit to this hotel . But if anything this was our best so far.
From the moment we arrived to the final check out everything was superb.
How refreshing it is to have people that are genuinely friendly and not working from a script.
The food was excellent service amazing.
We love this hotel
Restored my confidence in Holiday Inn
ByRubyMurray
22 May 2017
Great hotel with very pleasant staff, good facilities, comfortable bed and lovely food and drink....well in the bar anyway!
Comfortable and great staff
BySuBa
17 May 2017
Stayed over while visiting ill relative in hospital
Location is ideal just off motorway staff were very attentive and friendly with excellent staff in reception and at breakfast
very clean and spacious rooms with good outlook into courtyard.
We had some sleep disturbances due to late night events
But staff tried their best to limit this and hotel was full so could t change room overlooking courtyard and discos .so useful to know when rebooking. Would highly recommend and would stay again
Plenty of parking, one recommendation would be to get a lift installed for those with extra luggage and on top floor . Although staff were great and helped with bags
Visit to area
ByJohnboy
16 May 2017
Decent visit but few issues as reported but staff excellent
Comfortable bed and great service
ByCWas
09 May 2017
Stopped for a night here with my husband and daughter as we were attending a wedding nearby.
Our room was great - it had 2 double beds and was very clean and comfortable. We also stopped for breakfast which was excellent value for money and kids eat free.
The staff were also very friendly and efficient.
We didn't use the leisure facilities but would make sure we do next time we stay as they looked good.
One Night Stay
Byg1gtr1
09 May 2017
One night stay only but effecient, friendly service in a conveniently located hotel
Very comfortable
ByThe colonel
05 May 2017
Choice of bar or restaurant food, friendly helpful staff, pleasant areas to sit outside. Relaxed bar atmosphere
Excellent stay
BySilver lady
04 May 2017
My daughter had booked her wedding package at your hotel and we were very impressed with the excellent service of all staff. Everyone was very helpful especially the wedding co-ordinator Amy. Many thanks for making it a memorable day.
Brighouse HI
Byolster
03 May 2017
Very nice hotel, very good staff. Food not very good, unimaginative menu and poor quality.
Brighouse HI
ByStephen3260
01 May 2017
Great Hotel. very convenient location with very friendly staff.
The executive room was great.
However the fitness centre is well below the normal level HI standard.
The machines are very old and looked dirty.