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Rated 4.3 out of 5 by 483 reviewers.
Rated 5.0 out of 5.0 by reliable This hotel can be relied on to provide a good nights rest after a good dinner in comfortable surroundings 24 March 2015
Rated 3.0 out of 5.0 by Good and bad I have stayed here a few times and there are some plus and minus points in that it is a nice atmosphere, car parking is easy, location is good but the quality of the beds are poor and the food is hit and miss. In addition to this I have used the conference facilities both in the week and on a Saturday. During the week it was superb and the team went the extra mile and I can't praise them enough. On a Saturday it is a very different experience. On the food it is the same, I had a fish pie that was suppose to have prawns as well as other fish with a white sauce. There wasn't a prawn to be seen and merely a few flakes of fish on the bottom of a huge amount of what looked like microwaved potato. On the other hand my husband had the rack of ribs and this was really good. On our second visit my daughter had the children's portion of cottage pie and to be quite honest, I would have been embarrassed to have served this out [refer to fish pie experience!]. I had an Angus burger that should have arrived with skinny chips and arrived with fat steak chips which I hate. Someone needs to go through the menu card which I had feedback on my previous visit. The children's bed was not made up and we had to call for room service and they were there straight away but the point is we were tired and this should have been checked first. We were also going to order from the Japanese menu but instead of being told at arrival that the restaurant was shut, we were told after we had chosen what we want and tried to phone it through. Again we were all tired and we held off ordering until the bed was made up! If you are going to charge IHG rates then you need to ensure the experience is consistent and the quality of the beds and food are raised to better standards. The lounge area is lovely, it is very airy and clean and the week staff were absolutely fantastic and I would still book a room but just not have the food as it is too hit and miss. 23 March 2015
Rated 5.0 out of 5.0 by Great Stay I would highly recommend stay @ holiday inn Bristol Filton. Good clean hotel. Staff v helpful, making enjoyable stay 19 March 2015
Rated 3.0 out of 5.0 Ihg rewards The last few weeks I have asked for my ihg rewards points and they have not been put on my account . Spoke to various staff and still not actioned. As a elite member , recently seem to be ignored. 18 March 2015
Rated 5.0 out of 5.0 by Relaxing stay and friendly service Arrived late and we were very tired; lady on reception was really helpful to meet our needs and upgraded us to give a much needed comfortable nights sleep. Managed to catch the restaurant before closing; our waiter was very friendly. Was overall a very pleasant stay. 18 March 2015
Rated 2.0 out of 5.0 by Not very reliable Twin room instead of double, alarm call failed, missed breakfast and to make matters worse was told breakfast had not been paid for when I had witnessed payment being made. 18 March 2015
Rated 4.0 out of 5.0 by Good standard I stay usually once a month at this hotel I find it suits my needs compared to City Centre Hotels. The hotel is efficently run I never have any problems with the staff at check in or on departure. My only concern is dining in the hotel as I said I stay quite often I find the menu quite bland and expensive with the added service charges and a glass of wine costing £8.50 I believe is a bit much..... With that said Richard and his colleagues are excellent. Last week they tried for the first time a curry night which was fantastic and very reasonably priced. more of this would be good. 16 March 2015
Rated 1.0 out of 5.0 by A Place without Soul. Beware of the automatons dressed in grey suits with their programmed smile, A truly soulless experience. 16 March 2015
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