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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.1

based on 485 reviews
87%
Recommend This Property

Ratings Breakdown

485reviews

  • 5 Stars
    231
  • 4 Stars
    151
  • 3 Stars
    50
  • 2 Stars
    36
  • 1 Stars
    17

Outlets please

By

09 August 2016

platinumelite

I stay here frequently. The staff are very committed to "making your stay a 10" as the elevator poster says.^p

The lack of outlets on the night stands is really frustrating.^p

I finally figured out how to set the time on the Zenith alarm clock in the room. You actually have to pry off the top plastic cover to find the time button. ^p

The sink was pretty gross. A previous guest left something corrosive in it and left what I hope was rust stains. After a few days of housekeeping, the stain began to fade. Porcelain surfaces should be immaculate. The cleaning staff only left one bar of soap, which was only just enough for three nights with swapping it between the shower and sink. Without a soap bowl next to the sink, the cleaner tried to be helpful by putting the soap in a paper glass lid. That looks really tacky. Wiping down the counter should be expected.

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Good Value

By

09 August 2016

club

I liked the staff very much and the waitress for our breakfast was fantastic. The food was average to below however, we did not complain. Overall the hotel was a a nice stay but I felt like the bathroom was a little cramped and the lack of outlets to charge devices was a bit irritating. To me this hotel is in need of a remodel as having traveled a lot recently it isn't up to the normal standards a holiday inn is at. But there was def alot of value in it.

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Great Burlington Hotel

By

08 August 2016

Great place. Quiet. Close to the highway. Loved it

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very clean rooms

By

04 August 2016

the hotel is excellent in cleanliness, pool is large and very clean, we did find the beds a little on the hard side , but overall a great experience , we had a little trouble with the coffee maker not working properly

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Reasonable service otherwise as expected

By

03 August 2016

platinumelite

OK, not completely sure the hotel was performing as its best or usual.

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Internetnot good

By

26 July 2016

Impossible to work
response time totally un-acceptable

Posted byHotelStaff
03 August 2016
Dear BC I would like to apologize for not being able to provide good internet service for you to work. We have recently upgraded our internet service and hope that it will be much better on your next stay.
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great stay at Holiday Inn Conferance - Burlington

By

15 July 2016

club

Great Hotel, - great restaurants just across the street - so we didn't have to drive - close to good shopping - very impressed with customer service from all staff - including manager - beautiful, clean, comfortable room - enjoyed the pool - would stay again for sure!

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Good Place to Stay

By

12 July 2016

platinumelite

Everything was great about this hotel but they billed me incorrectly. I saw an over priced charge that was attempted to credit back but they only credited a portion of the charge. I think everything is squared away now. I would recommend this hotel to other travelers.

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Comfortable

By

11 July 2016

club

Was staying for business and this hotel was both convenient and comfortable. Staff was friendly and helpful

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Bar Staff friendly

By

09 July 2016

Over all as in the past the stay at the hotel was nice. The Bar staff always friendly. Rooms need to be updated.

Posted byHotelStaff
13 July 2016
Dear Coldside Thank you for your feedback in your survey, we are so pleased to hear that the Bar Staff are always friendly. We hope that you will stay with us again.
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Pleasant stay on business

By

08 July 2016

club

The Holiday Inn Burlington is an ideal place to stay while on business in the area. Excellent staff, all with a while

Posted byHotelStaff
03 August 2016
Dear derekoo Thank you for your nice comments regarding your recent stay with us. We are pleased that our hotel is an ideal place to stay and that our staff are excellent and all with a smile. We hope that you will stay with us again.
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Clean, comfortable rooms

By

08 July 2016

club

Great hotel, great location. Friendly staff. Would stay again!

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