 Guest Reviews
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86%
Recommend This Property
Overall Experience 4.1
86%
Recommend This Property
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Open Gallery
Rick4 can
Byrick4can
July 06, 2020
Very good location off the QEW, nice quiet hotel
Good parking lot and nice staff.
Nice even in these difficult times
ByEddyDC
July 02, 2020
I have enjoyed staying at holiday ends for my whole career. In these difficult times it is very shocking to see that all businesses are at a standstill even in the hotel industry. My stay was very good considering only eight out of 250 rooms were occupied during my stay. The receptionist and staff were very welcoming and showed the eagerness to have regular business come in very soon.
Hopefully things will change for the better but I am very happy with the hotel service.
One hiccup but a pleasant stay
ByDnGElliott
June 28, 2020
This is our favourite property still of all the ones we stayed. This was the only time something negative happened in all our stays here but was fixed immediately. Our room upon entering had obviously not been cleaned as their system thought but we were immediately given an actually clean room and the staff apologized and even gave us 5000 points for the mix up. Sad that the fitness centre and pool were not available but this is due to COVID restrictions and not the hotels choice.
Holiday inn Burlington Ontario
ByJohann
June 27, 2020
Best experience considering the restriction from covid. Staff friendly, accommodating, made me feel at home. Room was clean, and comfortable. Good value for my money. I am returning next week. Always made to feel like one of the family. Outstanding. Thank you for taking care of me.
Clean and Welcoming, great service
Bywasef
June 04, 2020
I had a very comfortable night stay. I will always come back to this property.
poor heat control
Byoosak
March 11, 2020
The room was stuffy and hot. I was not able to get the temp to regulate. The beds were hard compared to my colleagues on other floors. Asked for a wake up call and did not get one.
Great Stay In Burlington
ByChris
March 09, 2020
I travel to Burlington to work and I will be staying here even though it is farther away compared to other IHG properties in the area.
Old an Tired
Bycme1
March 09, 2020
Property needs a serious facelift - old and tired does not have to mean dirty
Good experience
ByLlllljjjjhhhh
March 09, 2020
Everything about this hotel is good. Older property but very well maintained
Great Venue
ByMax21
March 07, 2020
We had a business function and staff were accommodating when our party increased in numbers
Great Night Sleep
Bytrishta
March 06, 2020
We had been traveling for a couple of weeks and it was great to get back to a comfy bed and great pillows! Staff were friendly and accommodating. Lunch at the restaurant was also delicious and the service was perfect! This hotel is in a great location and we look forward to staying here again sometime.
Comfortable bed
ByRockinspect
March 04, 2020
The bed and pillows were were comfortable.
Bar staff was a little confused, breakfast service was great