 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
77%
Recommend This Property
Overall Experience 4
77%
Recommend This Property
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Good business hotel
ByA Global Traveler
25 September 2016
Conveniently located and well maintained and operated business hotel
Great Service, would definately stay again
Bypaul5679
25 September 2016
Overall the stay was as expected, The food was good and the bar staff were friendly.
Great staff
Bygav2000
22 September 2016
The staff in this hotel are brilliant. We were moving house the following day so had booked in overnight as the house was packed up. It was also my youngest sons birthday. The staff could not have done more to give him a special meal, bringing his cake out, singing happy birthday and even putting balloons and banners in his room.
The hotel itself requires a bit of upgrading, but it appears that it is being done.
Great experience
By
21 September 2016
I didn't stay long here but I really enjoyed the conditions, location and facilities at this location. I will use it again and I would recommand it.
Recent visit
ByJCP66
21 September 2016
A good hotel although the décor is dating a little.
Excellent service, but part of my dinner was still chilled when served to me. A 20% reduction in the overall dinner price was acceptable compensation.
Excellent service and friendly staff
ByAngieisC
20 September 2016
Staff at front desk were very hepful on arrival, exceptional and on departure very professional to deal with our problem.
Value for money this hotel was excellent. Leisure facilities were very good and clean.
Food at dinner and breakfast was good.
Really Great Staff
ByIANMS
20 September 2016
The staff at this hotel anticipated all my wants - before I knew myself. The hotel provides a good and restful environment by looking at you, listening carefully to what you ask and making sure what you need is there and not bombarding you with irrelevance. I would recommend this hotel to anyone.
Very nice once I found the place
ByParkie63
19 September 2016
The hotel and staff are excellent the only downside is using the post code from the main address takes you on a wild journey through country roads. I didn't check to see if they recommend another post code but if they do it should be at the front of the information i.e. with the hotel address
très bon qualité prix
ByHelene4111
15 September 2016
personnel exceptionnel. Très à l'écoute et il s ont très bien répondu à nos questions et informations. Juste qu'il manque l'air conditionné, Mais ils nous ont offert un ventilateur ! merci
One Night
ByTMOH
14 September 2016
The hotel is of a reasonable standard for the price I paid.
The room was clean the bed was comfortable.
However three things effected my ratings :-
1. The bedroom was very poorly noise insulated, a good nights sleep was spoilt by the constant drone of the hotels extractor fans, and the traffic (room104).
2. The restaurant menu was not only a little limited given the abundance of what Scotland has to offer, but also overpriced in my opinion, at almost £16 for basic fish and chips (and that's with Pollack not Cod).
3. The bar lounge sitting area took some time to be cleared cleaned of other peoples bar meal remnants and mess, Possibly a lack of staff rather than staff enthusiasm.
Very nice staff all round, and my opinions are given after almost lifetime of staying in many many Hotels.
great service and welcome
ByBrian157
14 September 2016
On arrival we asked the receptionist to contact Holiday Inn Edinburgh as we had a slight problem. She resolved this immediately and this set the standard for our stay. Excellent in every department and we would certainly stay again.
Best Holiday Inn in the UK
ByTKDJDMD
13 September 2016
The Staff are just wonderful.
This is, and has been for a number of years, the best holiday Inn in the country in my opinoon