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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 923 reviews
93%
Recommend This Property

Ratings Breakdown

923reviews

  • 5 Stars
    656
  • 4 Stars
    182
  • 3 Stars
    40
  • 2 Stars
    26
  • 1 Stars
    19

Fantastic Facility !

By

13 December 2019

This Holiday Inn is the true definition of what the IHG family is all about. The staff is very kind and helpful, the bar and restaurant is clean, comfortable and very good to boot! The staff really makes your visit very enjoyable.

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Comfortable, Well-Equipped, Restaurant Needs Help

By

11 December 2019

club

This is a perfectly serviceable hotel. The rooms are comfortable. The amenities are really good--guest laundry room, business and fitness rooms. Where my stay was less than optimal was the restaurant. The food was just fine, but the service was not. The servers did not seem to know who was serving what section and guests were left waiting for a long time before someone took their order. I waited a good fifteen minutes before I was finally able to flag someone down. The kitchen must have been very busy because it also took a long time for my food to arrive, and the poor server just couldn't be bothered to be courteous. The attitude of the person who seated me, and all the servers was, "What do you want?!" Needless to say, I took the rest of my meals elsewhere.

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Great Room and Food

By

10 December 2019

club

I enjoyed our stay, was somewhat frustrated with the bill but it is presumably getting resolved. This was discussed and in the works prior to my departure.

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Rooms are always clean and fresh bottles of water. Thank you

By

05 December 2019

club

I have enjoyed my stays here. The food is very good, clean rooms and everyone is helpful and make sure all is well with me.

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Thanksgiving- a fine hotel experience

By

04 December 2019

club

Have stayed here for several years over Thanksgiving. The hotel is always top notch from checkin to checkout. Clean, comfortable, fine food and drink. Attentive and well trained staff. Always look forward to respite of our own room after a day with the relatives!

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GREAT HOTEL!

By

04 December 2019

club

Needed a pet-friendly hotel and as so very pleased with this choice. Room was modern, clean and did not have any odors. Had everything we needed. Front desk staff was welcoming, friendly and helpful, even gave treats for my pup. Bed was average, pillows and towels very comfortable. Very nice modern lobby, overall clean feel to the hotel. Highly recommend staying here.

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Great service and comfortable beds

By

03 December 2019

club

Excellent hotel!! Clean, friendly and awesome restaurant!

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Bad breakfast experiences

By

30 November 2019

All 3 mornings we ordered breakfast to go down and pickup to eat in our room.
Day 1 - Ordered INNjoyable with eggs sunny side up and Western Skillet with eggs over easy. The eggs were cooked into the middle of the potatoes and meat and when you could find a piece appeared to be totally done.
Day 2 - Ordered Western Skillet with eggs sunny side and a short stack with blueberries on the side. Eggs were on top of the meat and potatoes this time and totally raw. Had not even started to turn white. Pancakes had the berries in them and was running batter in the middle. Replacement, eggs and pancakes overcooked.
Day 3 - Ordered the slider trio to share. One each bacon, sausage and ham. The bacon one had no meat in it and they were served on some type of muffin. Very strange.

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quiet

By

30 November 2019

This is just a "stay there" because it is the best place in the area/only good place in the area. In the dead of the winter, the only improvement I would suggest is a larger workout room.

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Travelling

By

28 November 2019

club

We were driving from Toronto to Maine.. the Holiday Inn was a good half way mark.
Room very nice, pillows excellent. We had a very good sleep.
Cannot ask for anything more

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excellent

By

28 November 2019

great place to stay will do it again very clean comfy bed and great pillows!! clean bathroom

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Comfortable bed and great service

By

27 November 2019

Great stay. Clean, comfortable, bed and pillows were so comfortable. Great breakfast and excellent service.

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